Are you the publisher? Claim or contact us about this channel


Embed this content in your HTML

Search

Report adult content:

click to rate:

Account: (login)

More Channels


Showcase


Channel Catalog


Channel Description:

All Notebook Audio posts

older | 1 | .... | 1698 | 1699 | (Page 1700) | 1701 | 1702 | .... | 1785 | newer

    0 0
  • 10/13/18--04:04: Re: Audio driver for HP-OMEN
  • I just made it work. I went in to device manager, and uninstalled everything that had to do with audio.

    (On the Confirm Device Removal dialog box, I clicked the Delete the driver software for this device)

    Then I went in to Uninstall programs and I uninstalled Realtech Audio Driver.

     

    Restarded the computer and now the audio works.

    I don't know if I had done something before this to make it work. But atleast the audio works.

    But to be sure, if it doesn't work after all this. Try install this driver below, and it should probably work.

     

    https://ftp.hp.com/pub/softpaq/sp89001-89500/sp89052.exe

     

    And also thanks to the persons that made me go this way for it to work.


    0 0

    The problem was solved, everything seems okay.  Thank you very much for your help.


    0 0
  • 10/13/18--05:06: Re: Working solution!
  • Yeah great, but I'm not an OG like you , there is any possibilty that one guy from HP can do the same "thing" that u did??
    Cuz i've never been that proficent with my pc.

    c'mon hp, help me 


    0 0
    0 0
  • 10/13/18--06:00: Re: Working solution!
  • i made an account just to thank you sir! it worked!!


    0 0

    Your very welcome

     

    REO


    0 0
  • 10/13/18--06:17: Re: Audio not working
  • ,

     

    Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having audio issues not working on your PC after the recent update. Don't worry we'll work together to help you find a solution.

     

    Splendid effort and fabulous description of the issue before posting. Kudos to you on that score.  You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you. 

     

    As you have mentioned in your post that you have tried the steps suggested in the previous post and unfortunately nothing has helped to resolve this issue. Don't worry as I have a few other steps which should help you resolve it.

     

    Let's uninstall the audio drivers from device manager: 

    Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers.

    Then check the box delete the software for this device.

    Now restart the computer and then update the Bios, Chipset and Audio drivers on your PC from our HP support website, using this link.

    Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

    Refer this link to know how to use HP support assistant.

     

    If you are not sure which driver should be used for each platform, please run a “Check for Updates” from Windows Update to get the latest audio driver from Windows Update.

     

    Please let me know if this resolves the issue, or if you require further assistance!

    Eagerly waiting for your response!

    that said, If the information I've provided was helpful, 

    give us some reinforcement by clicking the solution and kudos buttons, 

    that'll help us and others see that we've got the answers!

    Good Luck.


    0 0
    0 0
  • 10/13/18--07:09: Audio problem
  • My laptop can not detect any output audio devices,not even its built in speaker.

    How can i get it back right?

     


    0 0
  • 10/13/18--07:18: Re: Audio problem
  • 0 0

    Thank you so much. It worked! 

    I have contacted the hp technician through hp chat. One of the technician remotely controlled my pc but could not solve! 

    Your way is the right solution. 


    0 0

    Your very welcome

     

    REO


    0 0

     I tried all updating and disabling of drivers and watched near about all youtube videos still it not fixed... If anyone have solution plaese help me.... I also dont have option to roll back my retalk driver


    0 0
  • 10/13/18--08:51: Re: Audio driver for HP-OMEN
  • As at 13 October 2018, my audio isn't working anymore after the windows update yesterday. 

    Performed the uninstallation on all my audio device in device manager, then went to re-install the driver through the following link:

    https://support.hp.com/in-en/drivers/selfservice/omen-by-hp-15-ce000-laptop-pc/15551437/model/17106339?sku=2FK98PA

     

    But, it still fails to work. 

    HP staff, please help to solve this problem as fast as possible. 

    I believe other users are also experiencing this on their HP OMEN laptop, it is miserable to be audio-crippled. 

     


    0 0

    ,

     

    Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having issues with the volume increases automatically on your HP notebook. Don't worry we'll work together to help you find a solution.

     

    Splendid effort and fabulous description of the issue before posting. Kudos to you on that score.  You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you. 

     

    I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

    • Please  "sound" in the search and open it.

     

    • Right click on speakers and select properties.

    • In the sound properties window, select the "Enhancements" tab.
    • Check "disable all enhancements".
    • Click on Apply and OK.

    You may try to lower the volume and check. If the issue continues or if the enhancement tab is absent then I suggest you to uninstall the audio drivers by following the below steps:

    Device Manager

    • Expand "Sound, video and game controllers". Right click on the drivers on it and select uninstall.
    • Now restart the computer and then update the Bios, Chipset and Audio drivers on your PC from our HP support website, using this link.

    Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

    Refer this link to know how to use HP support assistant.

     

    If the issue persists, I would suggest let us run a hardware test on the audio just to confirm that the hard part is alright. Please review the following steps:

    • Hold the power button for at least five seconds to turn off the computer.

    • Turn on the computer and immediately press the F2 key repeatedly, about once every second.

    • The HP PC Hardware Diagnostics (UEFI) main menu is displayed.

    HP PC Hardware Diagnostic UEFI screen

    • Select Component tests.

    List of the Component tests

    • Please initiate a test on the Audio - The Audio Playback Test checks your system to make sure the audio device is functioning properly. During the test, a few music notes are played in sequence and then repeated. This test takes 1 minute to complete. Click Audio, then click Run once. Choose either the speakers or the headphones. When asked, enter the number of notes you heard.

    If the issue persists during the audio test then it points towards a hardware failure. 

    I will share you a private message with details. Please watch your inbox for more information.

    Let me know if this helps!

    Have a great day ahead! :)

     

    If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

    Followed by clicking on "Accept as Solution" from the drop-down menu on the upper right corner.


    0 0

    I swear bless you, bless your family, bless your cow, bless the ants that crawl on you when you lie down on grass!!

    Thank you so much!!


    0 0

    Your very welcome

     

    REO


    0 0

     

    Welcome back!

    I understand you need your questions answered, 

    I'm not sure if you've noticed, however, I'm not the same person who provided the links!

     

    I only suggested you disable the generic audio drivers, the steps aren't specific to your model but are generic windows steps to help resolve audio compression issues with B&o playback, so you can replace Realtek with Conexant and work with it accordingly as it's designed to resolve the issue.

     

    Also, I believe those drivers were sent in error, or because he couldn't find updated drivers for Conexant to help you, I wouldn't know as he's out for the day, although, I'll be sure to ask him when he's back, meanwhile, I suggest you try those steps as the same has helped many others.

     

    Keep me posted, and I hope that answers your query,

    If it did, simply select "Accept as solution", to help the community grow, 

    And if you wish to thank us for our efforts, click on the thumbs up for kudos.

    Have a great day ahead.


    0 0

    I updated Windows 10 and noticed that my sound has stopped functioning entirily. When i hover my mouse over the sound icon in the bottom left, it says "No Audio Output device is installed." I have noticed that other people have been having the same issue and I can't seem to find a solution on my own. I have seen some ways people have fixed it but those solutions haven't worked for me( at least the ones I looked at). Im new to using an HP device so im not sure what is suppposed to be the reccomended drivers. Any advice would be much apprichiacted on how to fix this issue.

    Sincerely,

    Matt Craig


    0 0

older | 1 | .... | 1698 | 1699 | (Page 1700) | 1701 | 1702 | .... | 1785 | newer