Are you the publisher? Claim or contact us about this channel

Embed this content in your HTML


Report adult content:

click to rate:

Account: (login)

More Channels


Channel Catalog

Channel Description:

All Notebook Audio posts

older | 1 | .... | 1703 | 1704 | (Page 1705) | 1706 | 1707 | .... | 1785 | newer

    0 0


    0 0



    Welcome to the HP Forums :) I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.  I see from your post that you are having issues while watching videos online on your HP notebook. Don't worry we'll work together to help you find a solution.


    To provide you with an accurate solution. I'll need a few more details:

    Have you recently made any software or hardware changes on the PC before the issue started?

    Did it happen after a recent windows update?

    What browser are you trying to play youtube from? Have you tried from a different browser. Did you try to reset the browser

    did you try to update the Bios?


    In the meantime, let's try these steps here: 


    Perform a Hard reset on the notebook


    Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset". Use the following steps to perform a hard reset on a computer:

    1. If Windows is open, click Start and then Shutdown.

    If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.

    2. With the power off, disconnect the power cord from the back of the computer.

    3. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.

    4. Reconnect the power cord and turn on the power.


    I would suggest here is to follow the steps suggested in the support document for - HP Notebook PCs - Green Screen and Other Video Playback Issues (Windows 10)


    Could you please respond to this post with the details and with the results of the troubleshooting as this will help me in further assisting you.

    Eagerly waiting for your response!

    that said, If the information I've provided was helpful, 

    give us some reinforcement by clicking the solution and kudos buttons, 

    that'll help us and others see that we've got the answers!

    Good Luck.

    0 0


    Thank you for not giving up,

    I had been working with the R&D team to sort this out for you,

    And here's what we need to do:

    1. From the Windows desktop, use the Start Menu to search for Sound. Open the result associated with the Control Panel.
    2. Select your primary speaker or headphone output from the list.
    3. Click Properties.
    4. Select the Enhancements tab at the top of the window.
    5. Check the box labeled Loudness Equalization.
    6. Click Apply to save your change and then OK to close the window.

    If the issue persists, run the audio troubleshooter from Windows:

    • For help fixing audio or sound problems, try the audio troubleshooter. It might be able to fix audio problems automatically.
    • To run the troubleshooter, select the Start button, type audio troubleshooter, and then select Find and fix audio playback problems from the list of results and select Next.

    Check out the windows article to resolve sound issues within Windows: Click here


    I hope that answers your query,

    If it did, simply select "Accept as solution", to help the community grow, 

    And if you wish to thank us for our efforts, click on the thumbs up for kudos.

    Have a great day ahead.

    0 0


    Cold you tell me if the mic/headphone jack (on the Spectre x360) provides a voltage to an external microphone? I want to connect a Rode video microphone, that has no battery and needs to be fed from the 3.5 mm jack.




    0 0

    My sound isn’t working in Windows 7. No audio at all 

    i can hear audio only when i plug headphone 

    but from lap speakrs not yet , and for example if i played music and open volume mixer appear work but no audio hear ! 

    like this  and i try recover drivers and reinstal and remove it and install from new and no thing happen just work when i connect with headphone ! IMG_9026.JPG




    IMG_9025 - Copy (2).JPG



    IMG_9025 - Copy.JPG




    0 0

    Thank you for the help but nothing of what you propose is working. I 'll try to open the screen and maybe replace the HD cams microphone and i 'll come back to share the results. I hope that this is a hardware issue and not a driver issue.

    0 0

    It did work for me, but moments later (when you can hear the audio driver popping, which shouldn't happen anymore) the crackling comes back and I have no Realtek drivers whatsoever.


    I'm on a HP Pavilion 17-ab404na.

    0 0

    Hi, and sorry if i miss the right subject

    I have aproblem with my wi-fi and mute buttons from the top right on this laptop

    They dont work, the led is on white on mute , and a fade orange on wi-fi like is not powered , and they dont work, when i pres them , they do nothing.

    I try to fix with some drivers like i read on some topics but with no succes.

    So i make this topic maybe someone from here know about this issue and can help me


    0 0
  • 10/17/18--04:13: Re: Audio delay
  • Has anyone solved this problem without reverting to Windows default drivers? I also get the crackling there too, and no amount of following the instructions of a certain all caps post has managed to solve it.


    We are at a point where we have to deal with delays or static. I paid a lot of money for this laptop as well. :(

    0 0

    I'm on a HP Pavilion 17-ab404na and after restarting (after setting those values) the values are replaced by 0a000000 again.

    0 0
  • 10/17/18--06:39: Re: Mute light not working
  • Product name - HP Pavilion
    Product number- Y8K67UA#ABL


    For the record, I have the same problem too.  What works for me is...


    Open Device Manager, expand Sound, video and game controllers, and then either Disable -> Enable the sound entity or uninstall the drivers -> Reboot.


    This has happened multiple times and is annoying.  Please find a permanent fix and release an update.


    0 0

    please try the folowing:

    1. go to device manager
    2. sound, video and game controller
    3. disable your sound driver 
    4. go to regedit to the same location of your screen shot
    5. edit the values to be like the below
    6. re enable your driver
    7. restart your laptop

    hope your problem is fixed :)


    0 0
  • 10/17/18--09:07: Top speaker not working
  • Hello,


    I recently purchased the HP ZBook G3 Mobile Workstation, and today realized that the top speakers (near the hinge) does not produce any sound. The speakers I am referring to is shown in the picture.


    The speakers on the bottom are working but when I put my ear near the screen on the topspeaker, it does not seem to be working. Can anyone confirm if they have sound coming from there? Is it supposed to, or am I imagining?


    Any help would be highly appreciated.




    0 0
  • 10/17/18--09:16: Re: Top speaker not working

    ZBook  17  or 15   G3 ???



    0 0
  • 10/17/18--09:20: Re: Top speaker not working
  • I apologize  you're right it's the ZBook 17. Thanks for pointing that out. 

    0 0

    I don't seem to get what you mean by uninstalling driver, since in device manager, Sound I only find my old microphone, my speaker and my headset. Are thos drivers? Should I uninstall them?

    0 0
  • 10/17/18--09:49: Re: Top speaker not working

    Yes there should be sound coming from that grill???




    First thing would be to do this W10 update.



    Do the 2nd one.



    0 0

    Welcome back!

    Please take your time and get back to us with the results,

    We will be eagerly awaiting your response and would be glad to help.


    Feel free to post your query for any other assistance as well,

    and I hope this isn't a hardware issue either, however, if it turns out to be one, please refer to my private message for instructions on how to sort it.


    Have a great day!


    0 0



    Thanks for keeping us posted


    Did you run the Audio troubleshooter as instructed by @Riddle_Decipher ?

    0 0
  • 10/17/18--10:53: Re: Top speaker not working
  • @RE051ST


    Thanks for the tip, and I really wished it would work. Unfortumately it didn't.

    Still no sound from the grill.

older | 1 | .... | 1703 | 1704 | (Page 1705) | 1706 | 1707 | .... | 1785 | newer