Are you the publisher? Claim or contact us about this channel


Embed this content in your HTML

Search

Report adult content:

click to rate:

Account: (login)

More Channels


Showcase


Channel Catalog


Channel Description:

All Notebook Audio posts

older | 1 | .... | 1718 | 1719 | (Page 1720) | 1721 | 1722 | .... | 1785 | newer

    0 0

    Thank you so much for the suggestion.  I did install it, but still the same problem.

     

    I fear that maybe somehow the fluid from the soft drink may have either shorted out the speakers caused some kid of problem.  I don't see anywhere where the sound comes out of the computer, no sound grate or anything, and it was a very small amount of fluid and just on top of the close computer.  I suppose some may have gotten on the bottom.  I am not sure.  do you know where the speakers are in the Envy laptop?

     

    The audio driver seems to be working correctly.  I do get sound out of the Head phones, and out of the HDMI.  

     

    Thanks again,


    0 0

     

    Speaker location:

     

    Speakers3.PNG

     

    Last thing I can think of is try this:

     

    https://www.techworm.net/2018/10/no-audio-output-device-is-installed.html

     

    REO


    0 0

    thanks again for your help!

     

    I did the first part of the solution, found the SST Audio Controler, changed it to the HD Audio Controler, rebooted and that didn't work.

     

    Then I saw the UPATE, and tried it.  But, I know longer had the “Intel SST Audio Controller”  that the instruction were telling me to look for.  So I went ahead and unistalled the HD Audio Controler thinking that may work.  That didn't work either.

     

    I now have the Conexant Smart Audio HD, and not the “Intel SST Audio Controller”

    I am not sure what to do from here.  The good thing is that it does still work with the headphones and with the HDMI.  I use this machine as part of our show, and I am screwed if I can't get the audio out of the head phones and/or the HDMI.

     

    However, I also need audio to come out of the speakers for office work that I do.  Apparently, the problem is due to some stupid Windows update, and it was just a coincidence that I spilled a little soda on the outside of the case?

     

    Thanks again for your help, can you direct me any further on how to get the Intel SST Audio Controller back, and then maybe I can try the Update again.  Or any other suggestios that you have would be great.

     

    Thank you.


    0 0
  • 10/27/18--22:54: Low speaker volume
  • I recently bought an envy x360. After only one week, the volume of the speakers began to decrease and give a cracking sound. I tried trouble shooting and it didn’t help. I called customer support and they fixed the issue by deleting and reinstalling the audio files, but it was only resolved for a few hours. Can someone help resolve this issue?


    0 0

    Thanks again, I got it working.  I kept messing with the instrutions you gave me.  I followed the directions you gave, and did it at least twice.  i may have been doing something wrong, finally I downloaded the updated audio driver from the HP Support Assistant and it to my surprise it started working.  I was up until 2am, but finally got it done.  The driver was version 9.0.160.0.

     

    Your instruction were a life saver.

     

     

     


    0 0
  • 10/27/18--23:56: Re: Low speaker volume
  •  

    Since there are few generations of them around, what is your Envy x360  ?  Please use the following instructions to find out the model/product of your machine:

      http://support.hp.com/us-en/document/c00033108

      Please do NOT post its Serial number (s/n).

    Regards.


    0 0

    Hi @Flower_Bud,

     

    The issue happens with headphones (in case of headphones I can hear the huge difference in sound quality), for the PC's speakers, I am not sure. All sound sources are affected - web players or music programs. 

     

    When I run the HP Support Assistant tool for repairing sound devices, the issue gets fixed, but upon every restart it goes back to no bass and flat sound. It would be great to have a permanent solution... Thanks for assistance! 

     

    Have a great day!

     

    Cheers,


    0 0

    New Realtek HD Audio Driver update fixed this issue partly, I still can't switch between output devices, but if I will connect headphones it will use them 


    0 0

    Well I guess I thought it was solved, but now the microphone is not working with Cortana anymore.  I also notice now that I no longer have the Bang & Olufsen app anymore.  When I do a test of the mic, I do se activitly on the meter.

     

    The good part is that the speakers are working as I mentioned last night, but apparently It messed up something with the microphone.


    0 0

    ,

     

    I am responding on behalf of as he is out for the day. It is great to have you back and your patience is greatly appreciated.

     

    It looks like a driver issue. Please make a note of the driver version installed on the computer when you are facing the audio issue and then run HP support assistant and check what is the driver installed.

     

    Here is how you can check the driver version.

    1. Click Start, then right-click My Computer (or Computer) and click Manage.
    2. In the Computer Management window, on the left, click Device Manager.
    3. Click the + sign in front of the device category you want to check.
    4. Double-click the device for which you need to know the driver version.
    5. Select the Driver tab.

    I await a response at your earliest convenience.

     

    Good day! Take care :)

     

    Cheers!

     


    0 0
  • 10/28/18--09:14: Audio stopped working
  • Hi, I noticed last week that my audio for my HP pavilion convertible laptop has stopped working. I have tried everything that the internet has suggested but nothing is working I really need this to work for school so that I can watch my teacher's video lectures. If anyone can help I would very much appreciate it :) 


    0 0
  • 10/28/18--09:17: Re: Audio stopped working
  • 0 0

    ,

     

    Welcome to the HP Forums!

     

    Thank you for posting your query on this forum, it's a great place to find answers.

     

    Don’t worry, I assure you I will try my best to get this sorted.

     

    In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

    • When was the last time the computer was working fine?
    • What is the exact model for your computer?
    • What is the operating system you are using?
    • Have you made any software or hardware changes on the computer?
    • Have you performed any troubleshooting steps before posting?

    Look forward to hearing from you and you have a great day!

     

    Take care.

     

    Cheers!


    0 0
  • 10/28/18--12:33: Re: Low speaker volume
  • Model: 15m-cn0011dx

    envy x360 2in1


    0 0

    Hey! So I had the same issue, and granted I JUST fixed mine, and haven't had much time to see if it is a permanent fix, I do have a solution. When I heard the crackiling to decresed volume, it made me think that there is a faulty ground or something. What I ended up doing was removing the bottom and looking at where the left speaker plugs in. It seems as if it just falls out of its port very easily. It is just a little black input with a black and a white wire running from the left speaker (when you are looking into the laptop it'll be on the right side since it is upside down). Just trace the wires from the speaker to the input and give it a little shove in. Since doing that I've been playing music all day and have had no audio issues at all.


    0 0

    ,

     

    Welcome to the HP Forums!

     

    Thank you for posting your query on this forum, it's a great place to find answers.

     

    Don’t worry, I assure you I will try my best to get this sorted.

     

    I am sending you a private message suggesting the next course of action.

     

    Please check your private message icon in the upper right corner of your HP Forums profile.

     

    Good day! Take care :)

     

    Cheers!


    0 0

    thans for the reply @the_fossete

     

    • When was the last time the computer was working fine?  i just buy it.
    • What is the exact model for your computer? HP Spectre x360 Convertible 13-ae0xx
    • What is the operating system you are using? Windows 10 Pro 64-bit 
    • Have you made any software or hardware changes on the computer? no
    • Have you performed any troubleshooting steps before posting? yes

    0 0
  • 10/28/18--18:49: Re: Audio issue on Omen
  • I have redownloaded the Realtek audio several times including the one noted above. Nothing is different. I thought it was better last night but now again I have very little volume. Can it be an issue with the laptop overheating effecting the speakers?  I am so frustrated with this as everything was fine up until about a week ago and then the volume just randomly would decrease. I watch a lot of TV and videos on the laptop and can barely hear a thing now. 

    Thanks,

    Karen in MA


    0 0

    have the exact same issue. I wish someone gave us a worthwhile response. Reinstalling windows hasnt helped. Updating drivers hasnt helped. External keyboard though works but the onboard doesnt work. I dont want to go spend on replacing the keyboard only to find it wasnt the issue. 


    0 0

    I am also having the same issue after updating.


older | 1 | .... | 1718 | 1719 | (Page 1720) | 1721 | 1722 | .... | 1785 | newer