Thank you for posting on HP Forums,
Flower_Bud is at your service.
As I understand, you're having issues connecting devices via Bluetooth on your notebook,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
Have you attempted any steps on your own before posting on the HP Forums?
Have you tried connecting different Bluetooth devices?
When was the last time it worked fine?
Have you made any hardware/software changes?
Here are a few things you could try:
You could refer to this article for troubleshooting steps: Click here
Step 1: Confirm your computer has Bluetooth
Step 2: Make sure the Bluetooth signal is on
Step 3: Remove any wireless interference
Step 4: Restart the device and computer
Step 5: Check the wireless communication settings
Step 6: Check for a Bluetooth driver update
Step 7: Uninstall the Bluetooth device, and then pair it
For more information on connecting a Bluetooth device, you could refer to this article:Click here
Let me know,
Cheers!
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
