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All Notebook Audio posts

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    Bellmonde, i have not been able to find anywhere to do that--and all searches lead back to here...


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    hi Maké.  thanks, but i never said my speakers weren't working.  i am referring only to the beats audio.  i have IDT installed, but beats does not show in my notification area, nor can i find the beats GUI anywhere.


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    Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

     

    I would like to assist

     

    HP Audio Switch is a program developed by HP and it used to change Audio settings. It converts audio files among multiple known and not-well-known formats. It is similar to Bang & Olufsen Program.  A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). 

     

    If you are not using the Program and would like to uninstall it, you can uninstall it and it will not affect your computer performance

     

    Thank you and have a lovely day 😊

     

    If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

     


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    It is a know problem affecting many different computers. Best not to do anything. I did every thing and nothing helped. Just wait for new drivers to be released, and do not use your speakers until then.

     

    It has to do with DPC latancy. It is also affecting other companies as well like dell, and Acer.

    Speakers-make-a-Crackling-Static-Grinding-Fluttering-noise

     

    Please call hp tech support and tell them about the problem. The more people that call the better.


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    The problem is that the issue is intermittent and you can do something and think the issue is resolved only for it to come back a day later.

    My laptop does not have beats audio, I have hp audio control by bang & olufsen. I have reset it and it did not work.

    The problem is with windows 10, or drivers. This problem is also on dell computers.Dell acknowledged the problem and said they are working on it.

    Dell reddit discussion.

    Problem is also in many other brands.

    New acer with audio-problem-popping-crackling-noise

    Acer having the same problem

    Another acer with same problem

    Yet more acer audio popping issues

     

    By the way none of these solution listed in the above forums work. Only solution will be os software patch or new drivers.

     

    If you are having this problem call hp tech support and let them know about the problem and ask them to work on the issue. Anything they say at this point to try and troubleshoot the problem will not work.


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    This is what I got after Doing the Latency test. Is there any way to fix the drivers? lfjiwefjifwi.PNG


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    @Asmita6658

    I've tried that with no luck. 


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    Thank you. I will definitely contact HP support. If I manage to get updates or solutions for the issues I will post them both here and on my original post.


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    Thank you for the response, I will be waiting!


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    sorry for your problem .

    we updated all are drivers for the HP pavilion V6 with are driver up daeting software so all drivers were OK.

    we notis that when playing sound and speking we could hear it from the spekers as well as the squling so look to the software that runs the microphone and sound and found that the micraphone was on full all the time if you made a noise or not it was on full so we just reset it to fatory setings and it stop // after your post i have gone back and plaed with it and i can get it to start and stop the squling so i am prity sour that it is in the software that controls your sound and microphone // hope this helps  


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    Thanks for replying. Happy to hear back from you. I'd suggest you try running the audio test -

     

    1) Shutdown the computer.

    2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.

    3) Press F2 once.

    4) Go to Component test.

    5) From the list, run the Audio test.

     

    Let me know the outcome.


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    Thanks for asking!

    I followed your steps & its working as it used to. Thank you. 


    0 0

     
    Greetings!

     
    Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the mute button.

     

    Don't worry, I'm here to help! To better assist you - 

     

    1) Were there any hardware or software changes made?


    2) Have you tried any troubleshooting steps on your own before posting here?

     

    While you respond to that, let's try these steps -

     

    Step 1 Run Audio troubleshooter -

     

    1) In Windows, type find and fix audio into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.
    2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

     

    Step 2 Re-install the Audio drivers -

     

    1) In Windows, search for and open Device Manager.
    2) Double-click Sound, video and game controllers.
    3) Right click on the Audio drivers and click on uninstall.
    4) Restart the computer. 

     

    If the issue still persists, try updating the Audio and BIOS from the link below -

     

    Audio

     

    BIOS

     

    Let me know how that goes.

     

    To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 
     

    Have a great day!


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    Hi everybody,

    My friend has an audio related  problem with internal speaker, model name : Delphi, model number:d40.

    I need to download its audio driver ,but seems difficult to find support for this model on hp support site.

    Any one can show me how to find drivers support site for this model,

    Any suggestions are welcome

    Thank you


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    Thanks for replying. I have sent you a Private Message with the details about the next course of action.

     

    Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

     

    Have a great day!


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    The sound through my speakers had stopped working as well after this post. Doing the same thing but with my speakers fixed that problem. I plugged my headphones in and tried to do it like that but it said that i didnt have any plugged in. Im guessing this is more of a hadware problem then a software now. But now that i know its not seeing my headphones, is there any other thing i should do/ check?

     

    Thank you so much!!


    0 0

     
    Greetings!

     
    Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the computer is playing sound from the computer and the headphones as well.

    Appreciate you trying the steps. Don't worry, I'm here to help! 

     

    Let's try these steps - 

     

    Step 1 Run Audio troubleshooter -


    1) In Windows, type "Find and fix audio" into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.
    2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

     

    Step 2 Re-install the Audio drivers -


    1) In Windows, search for and open Device Manager.
    2) Double-click Sound, video and game controllers.
    3) Right click on the Audio drivers and click on uninstall.
    4) Restart the computer. 

     

    If the issue still persists, try these steps -

     

    1) Go into Control Panel, then Sound.
    2) Look for the Recording tab.
    3) Select your microphone/headset as the default device, and press OK.


    Let me know how that goes.

     

    To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 
     

    Have a great day!


    0 0

     
    Greetings!

     
    Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the audio control.

     

    Appreciate you trying the steps. Don't worry, I'm here to help! 

     

    Let's try these steps - 

     

    Step 1 Run Audio troubleshooter -


    1) In Windows, find and fix audio into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.
    2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.type

     

    Step 2 Re-install the Audio drivers -


    1) In Windows, search for and open Device Manager.
    2) Double-click Sound, video and game controllers.
    3) Right click on the Audio drivers and click on uninstall.
    4) Restart the computer. 

     

    If the issue still persists, try updating the computer -

     

    Step 3 Windows Updates troubleshooter -

     

    Click on this link to run Windows Updates troubleshooter.

     

    Step 4 Windows Updates - 


    1) In the search box, type and open Windows Updates. 
    2) Check for updates. 
    3) If the updates are available, click on install and restart the computer. 

     

    Step 5 HP Support Assistant Updates - 


    1) In the search box, type and open HP Support Assistant. 
    2) Check for updates. 
    3) If the updates are available, click on install and restart the computer. 


    Let me know how that goes.

     

    To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 
     

    Have a great day!


    0 0
  • 11/29/18--08:20: Re: B&O speakers not working
  •  
    Greetings!

     
    Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the audio.

     

    Don't worry, I'm here to help! 

     

    Let's try these steps - 

     

    Step 1 Run Audio troubleshooter -

     

    1) In Windows, type "Find and fix audio" into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.
    2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

     

    Step 2 Re-install the Audio drivers -

     

    1) In Windows, search for and open Device Manager.
    2) Double-click Sound, video and game controllers.
    3) Right click on the Audio drivers and click on uninstall.
    4) Restart the computer. 

     

    If the issue still persists, try updating the computer -

     

    Step 3 Windows Updates troubleshooter -

     

    Click on this link to run Windows Updates troubleshooter.

     

    Step 4 Windows Updates - 


    1) In the search box, type and open Windows Updates. 
    2) Check for updates. 
    3) If the updates are available, click on install and restart the computer. 

     

    Step 5 HP Support Assistant Updates - 


    1) In the search box, type and open HP Support Assistant. 
    2) Check for updates. 
    3) If the updates are available, click on install and restart the computer. 

     

    Let me know how that goes.

     

    To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 
     

    Have a great day!


    0 0

    I have had very similar symptoms on my Envy laptop, but I actually heard something loose, sliding around from side to side when I tipped the laptop back and forth. I'm thinking the left speaker somehow came loose and started free-floating around in there. I isn't floating now, but I don't have any sound coming from that side at all. I've taken the bottom off of the laptop, but unfortunately, there isn't easy access to the speaker by removing that bottom panel. suggestions? Are you aware of any YouTube videos on how to access the speakers? when I plug headphones into the jack, the sound is fine.


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