Greetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the audio.
The failure ID confirms it to be a hardware issue with the audio. Don't worry, I'm here to help!
I have sent you a Private Message with the next course of action.
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.
Hope this helps!
Let me know if you have any other questions.
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