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All Notebook Audio posts

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    0 0

    Thank you for the suggestion.  I tried it, but it did not work.  On the HPSupport websidte, I downloaded and installed the suggested Realtek High-Definition (HD) Audio Driver 6.0.1.7944 Rev.A that was suggested for my computer.  So, how do I go about making it part of the the whole setup.  That is, how do I get that audio driver to be used?  I tried getting it to connect with the High Definition Audio Controller device (which is getting a code 10 error message) in Device Manager, but that does not seem to work.

    In Device Manager, the sound, video and game controllers menu is hidden.  When I un-hide it, it has six microsoft streaming tee/sing=to-sink converter entries, but there is no RealTek device listed, which is what I downloaded.

    Thank you


    0 0

    Unfortunately, if the chipset driver didn't install the Intel device, I have no other suggestions for you to try other than to back up any files you don't want to lose, and do a factory reset of the PC.

     

    Something has gone terribly wrong.

     

    You can also try clean installing W10 as follows...

     

    To reinstall W10...Use the Media Creation Tool.  Make the 64 bit installation media.

     

    https://www.microsoft.com/en-us/software-download/windows10

     

    You can make a W10 USB flash drive installer using an 8 GB flash drive.

     

    W10 will find the product key in the BIOS, install and automatically activate once you are connected to the internet.

     

    Here are the steps to create the W10 USB flash drive installer...

     

    1. Select Download tool now, and select Run.
    2. If you agree to the license terms, select Accept.
    3. On the What do you want to do? page, select Create installation media for another PC, and then select Next.
    4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

    5. Select which media you want to use:
    6. USB flash drive.  Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

    After W10 installs, you can install the drivers and available software from your PC's support page.

     


    0 0

    ,

     

    Thank you for replying,

     

    As I understand you have run the test and it seems to have passed without any errors. 

     

    In this scenario, Just wanted to check if you are able to hear sound from the laptop when the TV is disconnected.

     

    Could you please respond to this post with the details as this will help me in further assisting you.

     

    Take care now and do have a fabulous week ahead. :)
    Regards,

     

     


    0 0

    Thank you for posting back. 

     

    I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.


    Have a nice day ahead.


    0 0

    Updated all drivers and firmware, also used HP Support Assistant to ensure all drivers are up to date. Still no sound. i'm thinking it might be faulty hardware. Ironically, my wife has the same dock and I get sound when plugged into hers.  = ( 


    0 0

    How do i fix this? 


    0 0
  • 12/17/18--01:09: Re: Sound not working
  •  

     

    Greetings! 

     

    Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the audio.

     

    Don't worry, I'm here to help! I have sent you a Private Message with the details about the next course of action.

     

    Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

     

    To help the community find this post, click here to access our public post and Select - "Accept as solution", have a good day.


    0 0

    Звук не производится и хрипит! Что делать!?


    0 0


    Greetings!

     
    Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the audio.


    Appreciate you trying the steps. Don't worry, I'm here to help! 

     

    Let's try these steps -

     

    Step 1 Run Audio troubleshooter -


    1) In Windows, type "Find and fix audio" into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.
    2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

     

    Step 2 Re-install the Audio drivers -


    1) In Windows, search for and open Device Manager.
    2) Double-click Sound, video and game controllers.
    3) Right click on the Audio drivers and click on uninstall.
    4) Restart the computer. 

     

    Also, try updating the computer -

     

    Step 3 Windows Updates troubleshooter -

     

    Click on this link to run Windows Updates troubleshooter.

     

    Step 4 Windows Updates - 

     

    1) In the search box, type and open Windows Updates. 
    2) Check for updates. 
    3) If the updates are available, click on install and restart the computer. 

     

    Step 5 HP Support Assistant Updates - 

     

    1) In the search box, type and open HP Support Assistant. 
    2) Check for updates. 
    3) If the updates are available, click on install and restart the computer. 


    Hope this helps!

     

    Let me know how that goes. 

     

    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

     

    Have a great day!


    0 0

    Fossette,

    Hi... I have exactly the same problem.  I have re-installed the drivers from HP (sp88302.exe) and still getting the right hand blaring static.

    What was the solution you sent to the other person in a private email?

     

    Thanks.  Desparate for a solution, this is a small business laptop.

     


    0 0

    Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
     

    German: HP Gemeinschaft
    Spanish: HP Comunidad
    French: HP Communauté
    Portuguese: HP Comunidade
    Chinese: HP 社区
    Korean: HP 커뮤니티


    Thank you for your understanding


    0 0

    Fossette,

    Hi... I have exactly the same problem.  I have re-installed the drivers from HP (sp88302.exe) and still getting the right hand blaring static.

    What was the solution you sent to the other person in a private email?

     

    Thanks.  Desparate for a solution, this is a small business laptop.

     


    0 0

    Problem started a few weeks ago when I switched to bluetooth headphones and the microphone muted itself.  HP ENVY all in one PC. I reached microphone proprties like the steps requied and it wouldnt let me press the button to unmute it. Sound works ok on the headphones and it has a built in microphone that doesnt have problems on my phone.


    0 0

    Hello,

    Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
    To be more helpful with your post, you can add key information if you desire: 
    1. Product Name and Number (please do not post Serial Number)
    • Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
    2. Operating System installed (if applicable)
    • Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
    3. Error message (if any)
    • Example: ""Low disk space"" error in Windows
    4. Any changes made to your system before the issue occurred
    • Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
    If you have any other questions about posting in the community, please feel free to send me a private message!

    Thank you


    0 0

    Welcome to HP Forums,  

    This is a great place to get support, find answers and tips,
    Thank you for posting your query, I'll be more than glad to help you out :)

     

    I see that your exprening issue with the audio play black when external devices connacted.

     

    • Have you tried with the wired earphone?
    • Have you tried with alternat HDMI cable?
    • When was the last time it worked fine?
    • Have you made any hardware/software changes?
    • Did this happen after a recent window or software update?

    Keep me posted for further assistance.


    0 0

    Everything was going fine until I let the HP assistant update my drivers, now my sound will not work. I tryed running trouble shooting in windows (did not work). I tried downloading the drivers off the HP site and installing them that way, did not work. I have tried everything I can think of other then system restore which I hope I don't have to do. Just bought this thing very sad.


    0 0

    I would like to connect my external sound card which is a thunderbolt version of the Focusrite Clarrett 2pre.

     

    i am a mac user and this is my first pc laptop. How can i use this external soundcard for my music production?

     

    connecting to HP omen dc00051

     

    thank you


    0 0
  • 12/17/18--22:52: Right speaker sounds blown
  • This just started a few hours ago. The right speaker buzzes when audio is playing. Simple audio, no music. It buzzes like it's blown. I've had the laptop only a year. And just listening to commentary and lectures. Is there any fix? Or is this actually a blown speaker? I've tried uninstalling and reinstalling the High Defition Realtek audio drivers but it didn't fix the issue. 


    0 0

    Hi I have a small blue HP Stream Lap top and when i plug my ear phones into the jack i am only getting sound in one ear pieceried heaps of earphones they are not the problem..

    Speakers work so i am after and advise that will help

    ThanKs NEv

     


    0 0

    Welcome to the HP Support Community

     

    To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

     

    HP Notebook PCs - How Do I Find My Model Number or Product Number?

     

     https://support.hp.com/us-en/document/c03754824

     

    REO

     

    PLEASE DO NOT POST ANY SERIAL NUMBERS


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