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All Notebook Audio posts

older | 1 | .... | 1761 | 1762 | (Page 1763) | 1764 | 1765 | .... | 1785 | newer

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  • 12/19/18--04:32: Install Beats Audio Driver
  • Hi,

     

    After reinstall Windows 7 into my laptop, and now my beat audio sound is missing.

    In order to avoid a mistake, so please help me to retrieve the beats audio drivers on my laptop.

     

    Thank you in advance,


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    ,

     

    Welcome to the HP Forums!

     

    Thank you for posting your query on this forum, it's a great place to find answers.

     

    I reviewed your post and I understand that you are not getting sound on both the earphone when you connect the headphones.

     

    Don’t worry, I assure you I will try my best to get this sorted.

     

    In order that I may provide you with an accurate solution, I will need a few more details.

    • When was the last time the computer was working fine?
    • Have you made any software or hardware changes on the computer?
    • Have you performed any troubleshooting steps before posting?

    While I wait for the answers, I recommend you wiggle the headphone and check whether you can hear the sound on both the earphones, just to make sure that there is no loose connection.

     

    If you continue facing the issue, I recommend you uninstall the audio driver from device manager and then download and install it from the below link.

     

    https://support.hp.com/in-en/drivers

     

    Here is how it is done.

    1. Start Control Panel, click Hardware and Sound, and then click Device Manager.
    2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
    3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
    4. When the uninstall process is complete, remove the device.

    NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

     

    Let me know how it goes and you have a great day!

     

    If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!

     

    Cheers!

     


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    More often than not having disconnected my sony MDR-1000X bluetooth Headphones I lose sound.

    The Speaker icon is shown as muted but when clicked throws up a troubleshoot requirement as it cannot find the MDR-1000X blue tooth heaphones or the MDR-1000X  Headphone socket.

    No other headphone jack socket or  internal speaker is listed? 

    A reboot clears the fault. 

    It is a pain as it is usually mid film or what ever... the  Headpones are running out of power,  so need to switch  to the headphone jack.... but have to go through a shutdown and re-boot before you can hear/watch anything else. Thanks Docheadphone error.JPG


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    ,

     

    Welcome to the HP Forums!

     

    Thank you for posting your query on this forum, it's a great place to find answers.

     

    I reviewed your post and I understand that you are not getting sound over HDMI when connected to your TV.

     

    Don’t worry, I assure you I will try my best to get this sorted.

     

    I recommend you uninstall the audio driver from device manager and then download and install it from the below link and test.

     

    https://support.hp.com/in-en/drivers

     

    Here is how it is done.

    1. Start Control Panel, click Hardware and Sound, and then click Device Manager.
    2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
    3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
    4. When the uninstall process is complete, remove the device.

    NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

     

    If you continue facing the issue, I recommend you follow the below steps and check if the issue is resolved.

     

    If the HDMI device is not set as default device, you cannot hear the sound from HDMI output. Follow steps below to set the HDMI device as Default Device:

     

    1) Right-click on the sound volume icon in the lower right corner of Windows. A context menu will pop up.

    2) Click Playback devices.

    3) In the Playback tab, select Digital Output Device or HDMI option. Click Set Default and click OK. Then the HDMI sound output will be set as default.  

     

    If you do not see the Digital Output Device or HDMI option in the Playback tab, right click on the blank place, then click Show disconnected devices and Show disabled devices on the context menu. Then set it as the default device.

     

    Let me know how it goes and you have a great day!

     

    If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

     

    Cheers!


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  • 12/19/18--11:57: No midi playback
  • Can't play midi files. I have tried with Windows Media player and MPC-HC. This is the error message I get:

     

    File Source (Async.)::Output
    MIDI Parser::Out

    Media Type 0:
    --------------------------
    Unknown

    AM_MEDIA_TYPE:
    majortype: MEDIATYPE_Midi {7364696D-0000-0010-8000-00AA00389B71}
    subtype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
    formattype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
    bFixedSizeSamples: 0
    bTemporalCompression: 0
    lSampleSize: 1
    cbFormat: 32

    pbFormat:
    0000: c0 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 À...............
    0010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................


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    Windows 10 update overwrote the Conexant ISS drivers causing the SmartAudio driver to recursively crash.

     

    When it crashes Windows 10 pushes a modal dialog box capturing your keyboard strokes causing a horrible work experience.

     

    After lots of googling I found an extreme number of other people with the same experience and no shortage of people claiming they have a solution that ultimately never worked for me.

     

    Thus I write.

     

    HardwareID

    INTELAUDIO\FUNC_01&VEN_14F1&DEV_2008&SUBSYS_103C828C&REV_1001

     

    The package that fixed the issue: sp80320.exe <-- https://ftp.hp.com/pub/softpaq/sp80001-80500/sp80320.exe

     

    The link to this audio driver for my model and other notebook models were found here:

    https://support.hp.com/us-en/document/c05519670

     

    I now have audio again and without the SmartAudio module from Bang & Olufsen Audio constantly crashing.

     


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  • 12/19/18--12:53: Audio GONE after sleep mode
  • I have just bought today an HP Pavilion 15-CW0002LA with a great promise on a sticker> CREATORS, THIS IS YOUR PC.

     

    Unfortunately, this promise has found a great deception when figuring out that after entering sleep mode because I want it to enter sleep mode, the PC loses audio completely.

     

    Entering sleep mode is a legitimate and useful feature. It is not acceptable at all that the PC that was supposed to be perfect for creators, presents this kind of issues, specially with audio.

     

    I need an urgent and prompt solution for this tremendous bug. 

    Thanks.


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    Welcome to HP Forums,

    This is a great place to get support, find answers and tips,
    Thank you for posting your query, I'll be more than glad to help you out :)

     

    I see you need help in upgrading the sound card, on Hp Omen Dc 00051,

    Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details in order to check product specification.

    • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
    • Did you check the specifications of your computer?
    • Or look for your user guides for details?

    While you respond to that, here's what I found:

     

    You can check The integrated Audio card details on your Omen PC supports: Click here

     

    Hope this helps! Keep me posted for further assistance.

    If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

    Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

    Thank you for posting in the HP Support Forum.  Have a great day!


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    Good Day. A warm welcome to the HP community.

     

    I reviewed the case regarding issues with the computer. I will be delighted to assist you here. 

     

    Please let me know the product number of the computer to assist you further with relevant steps.

     

    Keep me posted. :)


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    I've recently (the past  month) noticed an issue where an external Mic on my head set is not recognized by this model laptop when it is first plugged into the laptop audio jack.  The head phones are immediately recognized and the laptop switches automatically from  the internal speaker to to headphone output, but the computer doesn't switch from internal mic to external mic (in fact, i cannot manually switch this either).  The problem is temporarily corrected by disconnecting and reconnecting the head set jack, but the problem resurfaces after a reboot.  I've noticed the problem on laptops with both windows 10 1803 and 1809 and I've insured the latest drivers have been installed during system imaging via MDT.  Any help/Sympathy would be appreciated.

     

     


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    after troubleshoot and update windows, laptop audio volume decreases...what should i do now???

     


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    I AM UNABLE TO PLAY AUDIO AFTER WINDOWS 10 UPGRADE. THE ERROR MESSAGE IS NO AUDIO OUTPUT DEVICE IS INSTALLED ,

     

    PLEASE ASSIST


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    Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

     

    I have gone through your Post and I understand your concerns

     

    I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl_ot_ob_ds_pd/hpsupportassistant_cc/dt

     

    HPSA will automatically search for all the latest drivers for your Computer

     

    1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

      Click Updates in the My notebook pane

    2. Click Check for updates and messages to scan for new updates.

       Updates list in HP Support Center

    3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

    4. Click the update name for a description, version number, and file size.

    5. Select the box next to any updates you want to install, and then click Download and install.

    Also ensure Windows is up to date.

     

    Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

     

    Check and let me know if the issue persists

     

    Thank you and have a wonderful day 😊

     

    If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


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    ,

    Welcome to HP Forums, 

    This is a great place to get support, find answers and tips to your technical queries.

     

    To provide you with an accurate solution, I'll need a few more details:

     

    Did you make any software or hardware changes on your PC?

     

    Did you upgrade the operating system from the windows update or from the retail discs?

     

    As you mentioned after updating to windows 10 the beats audio software is missing from your PC.

     

    If you have upgraded the operating system using the Microsoft retail discs you will not have any drivers installed from HP. 

     

    However, You can install windows 8.1 audio drivers on your PC and check if it helps.

     

    Link to update the IDT audio drivers.

     

    If the issue persists try the steps recommended below.


    Go to Windows Device Manager > Sound, video and game controllers section.
    In the list of audio device drivers, look for IDT High-Definition (HD) Audio. This is the device driver for BeatsAudio (a little bit sneaky, wouldn’t you say?).
    Right-click and select Disable. The downward arrow displays on this driver, indicating it is disabled. (NOTE: At this point, you won’t be able to play any music files.)
    Right-click and select Update Driver Software.
    Select Browse my computer for driver software.
    Select Let me pick from a list of device drivers on my computer.
    You should see a window that says Select the device driver you want to install for this hardware. NOTE: If you see a window that says something like This is the best driver for this device, exit the window and repeat steps 4, 5, and 6.
    In the Model box, highlight High Definition Audio Device (this is the substitute audio device driver) and click Next.
    At the Update Driver Warning window, click Yes. You should see a confirmation window with High Definition Audio Device displayed. Click Close.
    In the list of audio device drivers in the Sound, video and game controllers section, you’ll notice that the High Definition Audio Device now displays instead of IDT High-Definition (HD) Audio.
    At the prompt to reboot, click Yes.
    If the issue still persists try the steps recommended below.

     

     

    If the issue still persists uninstall the audio driver from the device manager and install the drivers using HP recovery manager.

     

    Refer this article to know how to restore drivers using HP recovery manager.

     

    Keep me posted, how it goes!

    If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

    Have a great day!

    Cheers:)


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    Hi. There's a 3 or 4 seconds delay in audio playback, regardless of the source. It happens when I play a video, or a song from my computer, or a youtube video or any other source. Should I update the Realtek drivers? And if so what would be the proper procedure - ie unistall and delete old drivers, then install the updated drivers, then open device manager and point it to the new drivers and finally reboot? Would that be the correct order?

    Thanks

     

     


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    Hi so I'm a music producer planning on upgrading from my current HP Probook (Which I absolutely ADORE, been going 4 years strong and was incredible for the price) so I decided I would look to HP for my new laptop. Was wondering how it is with soundcards and audio interfaces and all that. I'd also like to have an HDMI port for external monitor/hooking it up to a TV. Here's what I have in mind so far:

    https://store.hp.com/us/en/pdp/hp-envy-laptop-17t-best-value-4hk23av-1

    https://store.hp.com/us/en/pdp/hp-spectre-x360-13-ae052nr?jumpid=ma_weekly-deals_product-tile_laptops_4_2lv00ua_hp-spectre-x360-lapt

    https://store.hp.com/us/en/pdp/hp-envy-17-bw0011nr?jumpid=ma_weekly-deals_product-tile_laptops_5_4kz22ua_hp-envy---17-bw0011n

    https://store.hp.com/us/en/pdp/hp-spectre-x360-15-ch011nr?jumpid=ma_weekly-deals_product-tile_laptops_2_3mu06ua_hp-spectre-x360---15

    Any help appreciated, thanks! Also looking for both SSD and HDD drives by the way. Budget ~$1,000.


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  • 12/21/18--05:59: Audio renderer error
  • Unable to play videos on chrome and elsewhere due to the audio renderer error. 


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       Please, i need someones help, since i bought the new laptop, it had no sound on it at all. After downloading and installing some audio dirvers it got sound on headphones, but still not from speakers. In Device manager eveyrthing is perfect except "Detection Verification", that is glowing with yellow sign. I really need your help right now.


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    A few days ago I had a blue screen  on my monitor.  I contact support and provided them with the follow screen message.

    " https://Windows.com/stopcode

    System Thread Exception Not Handled

    Whate Failed: AMUStor.sys."

     

    We tried several things and finally had to do a complete sytem restore.  Computer now working accept I know have know audio and when I look at devices, it does not list any audio.  I have done a major research on line and can still can not find a fix.

    How do I reinstall and audio device that isn't listed.  

    I did by new pc speakers and connected them, but still know audio device listed and I don't clearly understand how to reinstall an audio driver????


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    Good Day. A warm welcome to the HP community. 

     

    I reviewed the case regarding issues with the computer's audio. I will be delighted to assist you here.  

     

    For better clarity and to assist you correctly, I would require more information regarding this:  

     

    Did you try any troubleshooting steps before contacting us?

    Is there no sound, or the volume is low?

    Is it with only when you play online, or it happens all the time?

     

    Meanwhile, goto device manager, right click on the audio driver, un-install it and the re-start the notebook.

     

    Keep me posted. :)


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