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All Notebook Audio posts

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    beats audio yazılımını bulamıyoırum yardımcı ola bilecek varmı


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    Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
     

    German: HP Kundenforum
    Spanish: Foro de usuarios de HP
    French: Forum des utilisateurs
    Portuguese: Fórum dos usuários HP
    Chinese: 惠普个人客户支持论坛
    Korean: HP 지식커뮤니티


    Thank you for your understanding.


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    I am having problems with my sound after windows 10 update, stating that they are not plgged in.  I have uninstalled  and tried to update the drivers many times but I get a message say that they have found the driver but encountered a problem installing them.  any help would be awesome ty


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    i plug my headphone and i have the speaker and the headphone both working together (i have sound on both sides) 

    in addition to that the speaker is too low doesnot matter if headphones is plugged or not


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    What is your HP 14 ? Please use the following instructions to find out the model/product of your machine:

      http://support.hp.com/us-en/document/c00033108

      Please do NOT post its Serial number (s/n).

    Regards.


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    For some reason my youtube videos can not be heard any more. The sound tries to come on but no luck. please help me. 


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    Thanks Raj1788 for your reply

    1. Did you make any software or hardware changes on your PC? --> No

    2. Did you upgrade the operating system from the windows update or from the retail discs?  --> Still using Windows 7 and online update from the windows (not windows 10)

     

    Thank you in advance

     


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    So i bought a hp h120 gaming headset recently. It comes with 3 cables one is a usb cable for the leds,one is for the microphone and the other is for the sound. So when i connect the headset to my computer the computer recognizes the headset but no sound comes through the headset but the microphone is working properly. I have tried multiple solutions but none seem to work.I have tried other headsets with single 3.5 mm jack they work perfectly except this one. Thanks in advance.


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    HI!

    Whenever an application triggers audio, it takes my laptop a few seconds to 'turn on' the audio. Once 'turned on' it will work fine and there won't be any delayed activations and the audio 'stays on' for now. If I no longer use any audio for several seconds, it goes back to the 'off' state, whereby it will take several seconds before I hear audio if an application triggers audio. Please note that the audio is fine and is always in sync; there is just a delay whenever audio plays before the audio is actually hearable.

    Many thanks in advance!


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  • 12/22/18--10:09: Re: Audio renderer error
  •  

    Good Day. A warm welcome to the HP community.

     

    I reviewed the case regarding issues with the audio. I will be delighted to assist you here.  

     

    Let me ask you a few questions:

     

    Is it happening only when you watch online?

    Any software/hardware changes before this happened?

     

    Follow the steps given below:

     

    First, run the Playing audio troubleshoot - open Start > Settings > Update & security > Troubleshoot 
    Scroll down, select Playing audio 
    Click Run the troubleshooter 

    When complete, restart your computer then check if audio is working again. 

    Press Windows key + X 
    Click Device Manager 
    Expand Sound, video and game controllers 

    Right click your audio adapter 
    Click Properties 
    Click the Driver tab 

    Is there an option rollback? 
    If so, click it. 

    Also, check to make sure the audio driver is fully updated. This is often the problem when you upgrade to a new version of Windows 10. Sometimes reinstalling the latest available driver from the manufacturers website helps. 

    Open Start, type: change sound card 
    Hit Enter 
    Select the Playback 
    Right click your Speakers 
    Click Set as Default Device if it isn't already 

    Select your speakers 
    Click Properties 
    Click the Levels tab 
    Use the slider to adjust level 

     

    Keep me posted. :)


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    Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here. 

     

    First, run the Playing audio troubleshoot - open Start > Settings > Update & security > Troubleshoot 
    Scroll down, select Playing audio 
    Click Run the troubleshooter 

    When complete, restart your computer then check if audio is working again. 

    Press Windows key + X 
    Click Device Manager 
    Expand Sound, video and game controllers 

    Right click your audio adapter 
    Click Properties 
    Click the Driver tab 

    Is there an option rollback? 
    If so, click it. 

    Also, check to make sure the audio driver is fully updated. This is often the problem when you upgrade to a new version of Windows 10. Sometimes reinstalling the latest available driver from the manufacturers website helps. 

    Open Start, type: change sound card 
    Hit Enter 
    Select the Playback 
    Right click your Speakers 
    Click Set as Default Device if it isn't already 

    Select your speakers 
    Click Properties 
    Click the Levels tab 
    Use the slider to adjust level 
     

    Let me know. :)


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    ,

     

    Appreciate all your time and efforts

     

    Use this link: https://support.hp.com/bg-en/document/c01912228 for your reference.

     

    Uninstall the Audio driver from the device manager.

     

    1. Press Windows+X to open the menu, and choose Device Manager on it. 

    2. In the device manager, expand category "Sound, Video and game controllers". 

    3. Under this category, right click on the drivers and click on Uninstall. 

    4. You may be required to confirm the uninstallation. Check the box next to "Delete the driver software for this device" and click OK button.

     

    Then, click on this link: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-6c00-entertainment-notebook-pc-series/5191856/model/5207960 and update the BIOS, Chipset and Audio drivers.

     

    You can also use HP Support Assistant  to update your notebook using this link: https://support.hp.com/in-en/document/c03467905

     

    Keep me posted, how it goes!

    If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

    Have a great day!

    Cheers:)


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    this metallic (zinging) noise is noticable all of the time while swithed on.


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    ;ve just realised that it is connected with the built-in microphone. this was recently enabled for use with skype.  So maybe it's staic or some other feedback distottion?

    Any suggesions please!!


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  • 12/22/18--15:40: B&O dissappeared
  • Hi! I had my B&O app working just fine, until recently that I got a Realtek High-Definition audio driver update (softpack number: sp92810 Version: 6.0.1.8519) on my HP Support Assistant along with a system BIOS update. I finished installing them and it restarts but now my speakers won't work, my B&O icon disapeared and when I check on my computer's audio settings it just recognizes them Realtek speakers, and when I plug in my earphones it works. I would like to re-install my B&O drive or something and get my speakers working again... 

    Thank you for your help!


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    Welcome to HP Forums,  

    This is a great place to get support, find answers and tips,
    Thank you for posting your query, I'll be more than glad to help you out :)

     

    I see that your experiencing issue with the audio delay, I appreciate your efforts to try and resolve the issue.
    Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

    To get the answer to this question, It's a valid relevant troubleshooting step, what happens when you reboot your computer?  Is audio playback delay fixed?

     

    Also, you can update bios:

    BIOS Update:Follow steps from the link: https://support.hp.com/in-en/document/c00042629

     

    Hope this helps! Keep me posted for further assistance.

    If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

    Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

    Thank you for posting in the HP Support Forum.  Have a great day!


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    Hi Echo,

    The delay happens at every reboot, anytime an audio file is played. I have tried VLC, MPC-HC and Windows Media Player. Same thing with YouTube and any other source. Troubleshooting didn't fix it.

    As far as BIOS update there doesn't seem to be one for my version of Windows 10, whic is 1803 (it won't update to 1809 yet through Windows Update). I see BIOS updates available for versions 1709 and 1809.

    Thanks!


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  • 12/23/18--02:15: low audio volume
  • I have very low audio after i did upgrade my probook to a SSD 500GB hard drive and switch to window 10.

    I do have audio but even at 100% volume its very hard to hear the sound before the upgrade the sound was very good and with a high audible volume at 100%.

     

    Are there special drivers requested that aren't  in the windows 10 package?

     

    Thanks for any help,

    Michaël.


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  • 12/23/18--02:35: Re: low audio volume
  •  

    Please download and install

     

       http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

     

    Regards.


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  • 12/23/18--02:45: Re: low audio volume
  • Hi,

    I can't use this driver.

    If i want to instal it i have a error message see picture:error message.png

    Best regards Michaël.


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