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All Notebook Audio posts

older | 1 | .... | 1770 | 1771 | (Page 1772) | 1773 | 1774 | .... | 1785 | newer

    0 0

     

    That probably due to Windows updates. Re-install driver should help. Please try

    (a) Download the following driver and save on your computer,

         https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88218.exe or newer
         https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92073.exe (Windows 10 v1809)

    (b) Go to Device Manager, Sound to uninstall sound driver and reboot,
    (c) Right click downloaded file and select Run as administrator,
    (d) Reboot again.


    0 0

    how to download compaq presario c700 sound drivers for xp service pack 3 kindly give me a link


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    Happy New Year to you too!


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    Hi:

     

    See if the driver that I zipped up and attached below works for you.

     

    Unzip the file to its folder and run the setup application inside the XP folder.

     

     


    0 0

    I have a problem with my sound card drivers or something else which I could not figure out. Audio Sounds falters/ is broken. Every few seconds there is glitch/flaw when i play music ( youtube, spotify, windows sounds, everything).

     

    1) Updated biosI Q71 Ver. 01.04.05

    2) I had uninstalled driver, restarted computer and installed latest conexant & intel driver.

    3) I have formatted the whole operating system directly using windows 10 usb (1809). And updated all the drivers including chipset and audio but the error/flaw/glitch is still there..

     

    I appreciate any help. 


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    same error no sound. MX1000 listed as no jack info as per previous post...  I have downlaoded all latest updates including HP PC Hardware Diag tool.  i ran it, it passed the quick test on all. On running'the audio device  test'  i got this below  - the screenshot of the window -  which, as you will see, shows no output devices to test! it just sits there...... thanksplayback test.JPG


    0 0

    Hi, 

    I am also experiencing issues with the latest Intel Audio Driver. 

     

    May I ask, have you tried performing System Component test? 

     

    If you haven't I would recommend running audio portion of the test  and testing it both with speakers and headphones. 

     

    Note: To access the System components test you need to keep pressing F2 when you computer is turning on

     

    There you should be able to find something like this:

    System Components Test -> Audio - > Speakers

     

    If you hear the sound correctly most likely it is a software issue 

     

    In that case I would recommend trying previous versions of the driver to see if the problem persists. 

     

    Kind Regard, Renato. 

     

    DISCLAIMER 

    I AM NOT AN HP EMPLOYEE 


    0 0

    Hello! My microphone is pitched down again, but with a different microphone. It is plugged in through the 3.5 mm jack, and it sounds like a voice changer, even though I don't even have one. I tried changing the microphone boost and level and it did nothing.


    0 0

    Thanks Paul,

     

    The sound is much better now.. I think i am good with this. Thanks again for the quick reply..

     

    Rupesh


    0 0

    You're very welcome, Rupesh.


    0 0

    ,

     

    It is great to have you back and your patience is greatly appreciated.

     

    I recommend you perform a system restore back to the date when everything was working fine.

     

    Follow the steps in the below artilce to perform a system restore.

     

    https://support.hp.com/in-en/document/c03327545

      

    Let me know how it goes and you have a great day!

     

    If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!

     

    Cheers!


    0 0

    Thank you for your response.

     

    I already installed HP assistance and tried to get a driver update.  In addition, I applied the audio check it does not detect the issue.

    The temporary solution is either roll back the BIOS or update it using the supported BIOS update F.39.

     

    Kindly, if there is an ability to roll back the BIOS to the previous version., such as F.36, F.37 or F.38.

     

    Thank you again

     

     


    0 0

    ,

     

    It is great to have you back and your patience is greatly appreciated.

     

    I recommend you follow the steps in the below artilce to rollback the BIOS to the previous version.

     

    https://support.hp.com/in-en/document/c02693833

     

    Let me know how it goes and you have a great day!

     

    If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!

     

    Cheers!


    0 0

    Welcome to HP Forums,  

    This is a great place to get support, find answers and tips,
    Thank you for posting your query, I'll be more than glad to help you out :)

     

    I see that your experiencing issue with the internal speakers 
    Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

    • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
    • Have you checked the audio connecting to external speakers or headphones?

    While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:

     

    Also, follow the steps below to determine the state of the sound hardware within the Device Manager.

    1. Click Start, type device into the search field, and then select Device Manager from the list.

    2. Grant permission to continue, if prompted.

    3. Click the (+) plus sign next to Sound, video and game controllers to expand the list of sound devices installed on the computer (there may only be one).

    4. Determine if the sound device in question is enabled or disabled.

      • If a down arrow displays on the volume icon , the sound device is disabled.

      • If a down arrow does not display on the volume icon , the sound device is enabled.

    5. If the sound device is disabled, right-click the name of the sound device, and then click Enable.

      Retest the sound. If problems persist, continue troubleshooting.

    6. Right-click the name of the device, select Properties, and then view the message in the Device status field. The Device status field contains either:

    If the sound device is still not working properly install an updated audio driver.

    To install an updated audio driver, follow the steps below.

     

    1. Confirm that the computer is connected to the internet.

    2. Click Start, type device into the search field, and then select Device Manager from the list.

    3. Grant permission to continue, if prompted.

    4. Click the + (plus) sign next to Sound, video and game controllers in the Device Manager window.

       

    1. Figure : Sound Device in Device Manager

    2. Image of Sound Device in Device Manager
    3. Right-click the name of the audio device listed under Sound, video and game controllers, and then click Update Driver Software.

    4. Click Search automatically for updated driver software, when prompted.

    5. Windows checks for and installs any updated drivers. Restart the computer for the settings to take effect.

    6. Return to Step 2: Perform a simple sound system test to test the sound.

    If the sound problems persist, Please see the Using HP Update Tools to Update HP Software, Drivers, and BIOS support document for more information about updating the BIOS.

     

    Hope this helps! Keep me posted for further assistance.

    If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

    Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

    Thank you for posting in the HP Support Forum.  Have a great day!

     

     

     

     

     


    0 0

    When watching youtube, I get an error "Audio Renderer Error - Please Restart Your Computer".  This happens seemingly at random times.  Would like to re-install audio drivers to see if that helps; however it is not obvious how to do that.  Any other ideas?


    0 0


    Welcome to HP Forums,  

    This is a great place to get support, find answers and tips,
    Thank you for posting your query, I'll be more than glad to help you out :)

     

    I see that headphones don't fit into the port, 
    Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

    • When was the last time it worked fine?
    • Have you made any hardware/software changes?
    • Have you tried with different headphones or earphones?

    The headphone size supported on HP PC's are 3.5mm.

     

    Hope you are using the same size of headphones, also check inside the headphone port on the laptop if it has anything stuck inside and clean the port.

     

    Lastly, try your headphones on another PC, iPod, or audio device to make sure the headphone jack is correct. If it works in everything else there is most likely something blocking the jack or you are connecting it to the wrong port.

     

    If the issue still persists after trying out the steps it is a hardware issue with your laptop. 

     

    Hope this helps! Keep me posted for further assistance.

    If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

    Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

    Thank you for posting in the HP Support Forum.  Have a great day!


    0 0


    Welcome to HP Forums,  

    This is a great place to get support, find answers and tips,
    Thank you for posting your query, I'll be more than glad to help you out :)

     

    I see that sound delays when connected to external headphones:
    Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

    • Did this happen after a recent window or software update?
    • When was the last time it worked fine?
    • Have you made any hardware/software changes?
    • Are you using the 3.5mm jack or USB powered headphones?

    While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:

     

    Ensure that your headphones are connected to the right jack plug (the green one/Line-out). 

    Make sure the device is recognized by the computer

    1. Connect the device to the computer.

    2. From the Start screen, type sound to open the Search bar, then select Sound from the search results.

    3. Click the Playback tab in the Sound window.

    4. Right-click an empty area of the Sound window.

    5. Click Show Disabled Devices and Show Disconnected Devices.

    6. If the device is listed as "Currently unavailable" or "Not plugged in," disconnect it, then reconnect it to the port. If the device is still not detected, refer to the Check the headphones or headset section of this article to check the device and connections.

    7. Test the device by sending a signal from the sound source. For example, play a .mp3 music file to test the headphones or speak into the microphone to test a headset.

    If it's not detected, then either your drivers are missing or the headphone jack itself has failed.

    It's not the drivers, considering the speakers are fine, so we can rule that out,

    If you have the headphone showing under playback devices, Then all you need to do is set them as the default and that should fix your problem.

     

    If the issue persists, run a test on the headset: Click here for details (look under Testing the headphones using HP PC Hardware Diagnostics (UEFI) - The document is for Windows 8, however, it applies to Windows 10 as well.

     

    Hope this helps! Keep me posted for further assistance.

    If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

    Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

    Thank you for posting in the HP Support Forum.  Have a great day!


    0 0

    Happy New Year 2019 and thank you very much sir, this file is working properly. 


    0 0

    Thank you for your response.

     

    In fact, I tried to recover my BIOS by following the instruction in the site you mentioned. The BIOS recovery tells me that the process failed ( the BIOS signature file is missing).

     

    Kindly, What is this error for? 

     


    0 0

    Thanks for the suggestion. 

    System components -> test -> audio passed

    I will try previous versions of the driver. 

     

     

     

     


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