Newer laptop and allowed it to do all updates offered. After updates my audio was harsh and had no bass. I don't think I have eq control. Uninstall the new Realtec driver and went back to driver realeased 4/13/18. Solved the problem. Should I try and new update? Actually happy now so I may leave things alone.

If anyone has this model is there an eq control panel?

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Re: No base in audio

January 1, 2019, 11:10 am

≫ Next: Re: Aux jack broken in port - speakers no longer work

≪ Previous: No base in audio

That probably due to Windows updates. Re-install driver should help. Please try

(a) Download the following driver and save on your computer,

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92613.exe

(b) Go to Device Manager, Sound to uninstall sound driver and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.

Regards.

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Re: Aux jack broken in port - speakers no longer work

January 1, 2019, 11:18 am

≫ Next: Intermittent loud alarm note can’t control stop or mute even after factory reset problem still got

≪ Previous: Re: No base in audio

Welcome to HP Forums,

This is a great place to get support, find answers and tips to your technical queries.

This is a hardware issue, I have sent you a private message, for the service option that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

Have a great day!

↧

Intermittent loud alarm note can’t control stop or mute even after factory reset problem still got

January 1, 2019, 11:31 am

≫ Next: Re: MY HP PAVILLION X360 Audio Issue

≪ Previous: Re: Aux jack broken in port - speakers no longer work

Intermittent loud alarm sound, can’t control or mute still have the problem after a full factory reset. Please help

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Re: MY HP PAVILLION X360 Audio Issue

January 1, 2019, 11:39 am

≫ Next: Re: Right speaker does not work after updating the Spectre 360x 15" (2017) bios to version F39

≪ Previous: Intermittent loud alarm note can’t control stop or mute even after factory reset problem still got

There is NO audio driver for Windows XP. Why you installed unsupported XP on your machine in the first place ? What is your Pavilion x360 ? Please use the following instructions to find out the model/product of your machine:

http://support.hp.com/us-en/document/c00033108

or

https://support.hp.com/us-en/document/c03754824

Please do NOT post its Serial number (s/n).

Regards.

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Re: Right speaker does not work after updating the Spectre 360x 15" (2017) bios to version F39

January 1, 2019, 12:19 pm

≫ Next: Re: A frequent static / clicking occurs on 17t-n100 - appears to coincide with HD access

≪ Previous: Re: MY HP PAVILLION X360 Audio Issue

It is great to have you back and your patience is greatly appreciated.

I am sending you a private message suggesting the next course of action.

Please check your private message icon in the upper right corner of your HP Forums profile.

Good day! Take care :)

Cheers!

↧

Re: A frequent static / clicking occurs on 17t-n100 - appears to coincide with HD access

January 1, 2019, 1:29 pm

≫ Next: Re: Pitched Down Laptop Microphone 2

≪ Previous: Re: Right speaker does not work after updating the Spectre 360x 15" (2017) bios to version F39

Welcome to HP Forums,

This is a great place to get support, find answers and tips to your technical queries.

To provide you with an accurate solution, I'll need a few more details:

Have you recently made any changes on the PC before the issue started?

Have you checked if the noise is audible when connected to a headphone

Have you tried to update the Bios?

Have you tried to update the drivers either using Windows update or using HP Support Assistant?

Have you tried to run any test on Audio from F2?

In the meantime, let's try these steps here:

Let's start off by updating the Bios, Chipset and Audio drivers on your PC from our HP support website, using this link.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

Once done, restart the computer and check for the crackling noise.

Alternatively, you can connect a Headphone and check for the crackling noise coming from the right speakers.

If the issue persists, then I would suggest here is to run a test on the Audio from F2 (Please capture the failure ID for further assistance).

Keep me posted, how it goes!

Have a great day!

Cheers:)

↧

Re: Pitched Down Laptop Microphone 2

January 1, 2019, 3:36 pm

≫ Next: Re: Pitched Down Laptop Microphone 2

≪ Previous: Re: A frequent static / clicking occurs on 17t-n100 - appears to coincide with HD access

Welcome to HP Forums,

This is a great place to get support, find answers and tips to your technical queries.

To provide you with an accurate solution, I'll need a few more details:

Are you facing this issue after an update?

How long are you facing this issue?

Have you tried any troubleshooting steps?

Let's try updating the audio driver.

Updating the audio driver can resolve many microphone issues. Use the following steps to check for and install audio driver updates:

Connect to the Internet.
In Windows, search for and open Device Manager.
Double-click Sound, video and game controllers.
Right-click the name of the sound hardware and select Update Driver Software.
Figure : Update Driver Software option in Device Manager
Click Search automatically for updated driver software and wait for Windows to update the driver software.
Figure : Updated Driver Software: Search automatically for updated driver software
Windows checks to see if updated driver software is available.
If an update is available, let Windows install the update.
When the update is installed successfully, a Windows has finished installing the driver software for this device window displays.
Test the microphone.
If updating the driver did not resolve the issue, continue to the next section.

Using the Troubleshooting tool

The troubleshooting tool can fix common problems with audio recording. Follow these steps to use the Troubleshooting tool:

In Windows, search for and open Troubleshooting.
Under Hardware and Sound, click Troubleshoot audio recording, then click Next when the Recording Audio window opens.
Figure : Troubleshoot audio recording
Click Next in the Recording Audio window.
Select the device you would like to troubleshoot, click Next, then follow the on-screen instructions.
Figure : Select device to troubleshoot
If a recommended action displays, select Apply this fix or Skip this step to continue to search for other problems.

Use this link: https://support.hp.com/us-en/document/c05942024 for your reference.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

↧

Re: Pitched Down Laptop Microphone 2

January 1, 2019, 3:44 pm

≫ Next: Re: Pitched Down Laptop Microphone 2

≪ Previous: Re: Pitched Down Laptop Microphone 2

Me and my friend fixed the problem by reinstalling the audio devices and that fixed it. Thank you!

↧

Re: Pitched Down Laptop Microphone 2

January 1, 2019, 5:27 pm

≫ Next: Internal microphone is not working in Pavillion

≪ Previous: Re: Pitched Down Laptop Microphone 2

I'm glad to hear you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution!

Take care now and do have a great week ahead.

:)Cheers:)

↧

Internal microphone is not working in Pavillion

January 2, 2019, 2:03 am

≫ Next: croce rossa sul simbolo audio

≪ Previous: Re: Pitched Down Laptop Microphone 2

Hi, my microphone is not working. When I opened the sound recorder It only captures buzzy, wave-like sound. When I active the "listen the device" option I hear the same sound. It's like mic only takes the operating sounds of computer or it's inside the water etc. I have tried all possible solutions both in other questions and all over the internet by getting into device manager etc. I'm pretty positive that it's not a hardware problem because my laptop is rather new and it didn't get any external harm, at least not by me . I also realized something while looking at other questions here, I didn't have the B&O app installed in my PC. I barely remember it when I first bought the laptop but I don't know the exact time it dissapeared. Then I have follow the instructions in other topics and updated the driver and now B&O works well.

I really appreciate any help about internal microphone. Or should I take it to the service and there are no other solutions?

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