Welcome @sk30,
I read your post and looked at the screenshots you had provided. I understand that you are having an issue with both an internal and external microphone. I would be happy to assist you. I just need your Model Number (How Do I Find My Model Number or Product Number?). Once I have the proper information I can find out all of the specifications of your Notebook.
In the meantime, have you tried performing a hard reset. When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
Is the microphone and headset integrated or are they separate pieces of equipment?
Have you tried uninstalling and reinstalling the drivers?
Does it work in any program?
Have you tried to use the troubleshooting tool?
Did you raise the Microphone volume level?
Have you tried a system restore back to a time when it was working?
Have you done Windows Updates?
Have you done updates with the HP Support Assistant?
Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating.
Here is a document for you called Resolving Microphone Problems - Use the following steps to test, check hardware and connections, update audio drivers, and configure Windows sound settings.
Here is a document from Microsoft called Troubleshooting in Windows and another called Using Automated Troubleshooting from Microsoft.
If this post helps you to resolve the issue, please pay it forward by clicking "Accept as Solution", to the right of the Thumbs up icon. You can click the thumbs up icon to show gratitude!
Please re-post and let me know the detailed results of the troubleshooting steps provided, the answers to the questions above.
Thank you for joining in!
Have a great day!
It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. 
