Dear Sirs,
L am using the HP EliteBook 8440p. i would like to connect my Bluetooth handfree with my computer and also l have a problome of using the cable handset. how do l fix that. Please help
how do l connect bluetooth handfree from my computer. l am using HP EliteBook 8440p
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Re: Hp Envyx2 cant update bios keeps failing
Manu is right.
This is how i updated my firmware.
In windows I downloaded the sp69946.exe update file, I ran in in windows. I got the "No WMI" error message and clicked ok to continue.
After sp69946.exe runs windows will restart. I restarted again after that, but hit the "escape" key to go into boot options menu.
In the boot menu hit "F2" like Manu says, to take you to System Diagnostics.
Select "Firmware Management", then "Bios Update"> "Update Bios"
I went from version F.12 to F.14. If you go through this whole process again it will say "The system's bios ID is F.14
Hope this helps someone! Not sure why it took me so long to figure out (1st time i have ever flashed firmware) on a pc.
-Dave
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Re: No audio on Elitebook 840 G3 Conexant SmartAudio HD after KB3199986 update
seawinters wrote:Thank you so much for your reply, ichi730! I installed and ran sp76702, rebooted, and while Conexant ISST Audio now shows up in Device Manager, the audio problem is still present. In other words, still no sound.
I totally get being kind to the CS folks, and readily cop to the fact that a bit of acidity seeped into my original post. It's a fairly new notebook, and the experience certainly is frustrating, but I'm not casting blame. I know each of the companies is doing their best to provide a secure and positive customer experience.
Thanks again for your help.
Hi,
Its a normal thing that we tend to be furious especially your case. By the way have you tried running diagnostic test? If your computer is under warranty and you live within US you could send the computer for repair.
Regards.
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Re: No audio on Elitebook 840 G3 Conexant SmartAudio HD after KB3199986 update
Yes, it's brand new so still under warrant, and that might be exactly what I need to do. I'll call them tomorrow first. I'm hoping CS will know what the problem is and be able to fix remotely.
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i have problems with my speakers on HP laptop
Hallo i have some problems with my speakers in my laptop.. lets go to the problem.. when i was watching youtube or twitch or sites with audio content my speaker start to do some noise the music is like when u have a bad signal on youre radio or something like that... but when i was using my laptop without listening to an video.. the speakers are playing normal without problem... i can play games or whatewer i want... but not to listen on the internet.. can u help me? my english is so bad but i hope u will underestand me
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Re: i have problems with my speakers on HP laptop
Hi,
See if the fixes listed on the following link help.
http://support.hp.com/us-en/document/c05289563
Regards,
DP-K
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Re: HP 4-conductor headphones/mic jack. What kind of pinout: CTIA, OMTP, or.. ?
This is a puzzel, have a similiar problem.
You use the Mic and Ground for the Mic and the Left/ Right Ground for the speaker on the to jacks on the left side. If you use a splitter you (we) still may need a four connection mic Jack. I tried two different splitters that killed the audio, however I used a conector similiar to the first and second one from the right for the microphone and the speakers, causes a mismatch on the microphone Kills the speakers. presume that the splitter uses a 4 contact on all connectors. So I presume that the microphone only will needs to have a four contact jack. Hope this helps. I either have to buy a four contact jack and rewire my microphone or find a three contact to 4 contact microphone adapter. Found the connector on Amazon 3.5mm 4 pole connector
Hope this helps
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Sound just fades out
So recently today my laptop has been being weird with sounds, it was doing fine this morning and then it installed the newest windows 10 update and now when I try to watch something the sound will be fine at first then slowly fade out and stop coming through the speakers. It will restart the sound if i pause and push play again but goes right back to doing it. This does not happen with headphones on and it happens with any website, youtube, crunchyroll, yahoo, etc. Is there anyway I can get help I don't want to have to send it in for warranty less than 2 months after buying it T^T
-Rinily
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Re: Sound just fades out
Dear Customer,
Here are a few other steps you can try:
- Run the audio troubleshooting tool in Windows
- Try connecting headphones or a set of external speakers
- Set the default sound device to make sure your computer is sending audio output to the correct device
- If your computer came with Windows 10 installed, you can restore the original sound driver in HP Recovery Manager, or update the driver through Device Manager
- If you upgraded your computer to Windows 10, you can update the sound driver in Device Manager
- Hard reset your notebook
These solutions and more are explained in detail in this document: HP Notebook PCs – No Sound or Distorted Sound from Speakers.
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
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Re: Hp Envy 15 Notebook chirping / buzzing noise
HI
Thank you for the update. The only other suggestion I have is to contact HP Support for further assistance. Contact HP Support Fill out the online form and follow the prompts.
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Problem with sound from an external microphone
Hello.
Laptop didn't see any external sound capture devices. After driver reinstall, it see all devices but can't capture voice from microphones.
I test standalone microphone and some headphones (with wired and bluetooth connection). Result is same.
Thanks all.
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Re: What can I do with my low volume on hp povilion?
Hi
Thank you for visiting the HP Forums!
I have looked into your issue about your HP Pavilion 15 Notebook and your Audio not working correctly. Here is a link to help resolve the speakers and sound not working correctly.
The link to using the Windows troubleshooting tool is the best for this situation.
You could also try.
1. Right click the Speaker icon in the bottom right corner by your time.
2. Click Playback Devices.
3. Click Speakers.
4. Click properties.
5. Click the advanced tab on the Properties window.
6. Change the Default Format drop-down to the highest quality 192000 Hz.
7. Click Apply. Restart the Notebook.
Please get back to me how this goes.
To show that you like, or are thankful of my post, kindly click the Thumbs up below.
Thanks.
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Re: Audio automatically starts decreasing till it completely mutes
Hello
Appreciate your efforts.
Try using the HP guided solutions to try and fix the issues. check here: http://hp.care/2dp5pwy
If the issue still persists, go through the steps mentioned here: http://hp.care/2caEo0V
Let me know if that helps!
Good luck 
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
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Re: No Audio on HDMI
Hi!
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I understand that after upgrading to windows 7 service pack 1. Audio has stopped with HDMI connection.
Please try few steps recommended below.
a. Click on Start and select control Panel.
b. Click in Sound.
c. Click on the tab “Playback" and right-click in the window and click on Show Disabled devices.
d. Now check if Speaker is listed there and right-click on it and choose to enable.
e. Highlight that speaker and click on "Set as Default".
Then open Command Prompt and enter the following commands.
bcdedit -set loadoptions ENABLE_INTEGRITY_CHECKS
bcdedit -set TESTSIGNING OFF
Restart the notebook.
Please let me know the outcome
Have a great day!
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Audio sync problem on hp 250 g2
Hi, I own a hp 250 g2 notebook pc and I noticed that the audio has a sync problem when I watch video online in the past few weeks. It starts faster than the video. My product number is F0Y53EA#AB7 and my serial number is 5CB4211KTP. The operating system is Windows 10 Pro 64 bit.
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Re: Reinstalling Beats Audio After Clean Install of Windows 10
i NEED MY BEATS BACK ON MY HP PC. UPLOADED WINDOWS 10 AND ITS GONE.
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Volume is very low on my HP envy using windows 10
Hi All,
My Beats audio is very low sounding and I cannot adjust the volume any higher. It is set at 100% and I can just barely hear it. I reinstalled the Realtek audio driver form the HP website and still the same. Why can't we get the acual Beats driver get actual beats driver for this laptop? I have tried most everything, including going to Best Buy and purchasing external speakers with a sub woofer. I don't think I should have to do this because I am limited on desk space and more wires!!!
I ever tried adjusting the playback settings and still no luck.
Please help me. It is difficult to hear anything on thos laptop.
Thanks,
Mark
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Re: F Keys stopped working, cannot mute, increase or decrease volume / brightness etc
Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out
As I understand the Fn keys to increase or decrease the brightness and muting the computer isn't working and you need a way to fix this issue,
Don't worry as I have a few steps that should help fix this issue,
And here's the step by step guide for you:
Click the Start button, then click Run .
2.In the Run window, next to Open , type MSCONFIG .
3.Press the ENTER key.
4.In the System Configuration Utility window, click the Startup tab.
5.On the Startup tab, under Startup Item , ensure that there is a check in the HKserv checkbox.
NOTE: If HKserv is missing, reinstall the Hot-Key Utility application by clicking here
For windows 10 drivers: Click here
(ignore the ads, 3rd party link has been sent to ensure your issue is fixed, I'm going beyond my way to help you and if you would like to give me virtual high five, Click on the purple thumbs up )
Let me know how that pans out,
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,
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Re: Poor sound quality
My laptop was recently re-imaged and this took care of the problems I was having.
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Re: how can I increase the sound on my HP laptop
This doesn't work for me. The option "Enhancement" is no where to be found :/
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