Good morning,
I have purchased a Compaq CQ58 notebook and the audio does not always work.
The very first time i encountered this issue i was watching a video through the internet and everything was fine. I then went to another site to watch something else and there was no audio whatsoever
I then went back to the site i was on originally, and watched the same video i had watched some 5 minutes earlier, and again there was no sound.
I came here to the forums to seek help and when i played the video that guides you to finding your product key the sound worked immediately and continued to work for the rest of the day.
I've used sites since then and had no audio issues.
I turn my notebook on today and try to watch videos and again there is no sound.
I have run the troubleshooting guide and it says there is nothing wrong with my devices. I have gone into control panel and there are no yellow icons suggesting there is an issue.
Can someone please advise why my notebook is picking and choosing when it wants to play audio through my speakers please?
The model is Compaq CQ58-331SA