Re: Mute Button Not Working On HP Envy Dv6-7211tx

Hello HarisGhandiKhan.  I understand your mute button is not working.

When you say you don't get sound do you mean that no sound occurs at all or that it has other problems such as crackling/hissing/popping noises?

Try reinstalling the HP Quick Launch application to resolve the mute issue.

Let me know the result.  I hope you have a great day!