Need Help!
Product name: HP Pavilion dm1 Notebook PC
Product number: A1N56AV
Windows 7 Home Premium 64-bit Service Pack 1
Speakers/HP
IDT High Definition Audio Codec
Cannot get sound from music files or video files. I try opening the files with Windows Media Player and I get the following message: Windows Media Player encountered a problem while playing the file.
I tried using VLC media player, and the files open, and play, but I do not get any soundfrom either music of video files.
I get sound from the internet (youtube, HP help videos, etc.) I also hear system sounds (like ping, and beeps, etc.) By the way, I am noticing that system sounds are lagging about 5 seconds after the action is performed.
I checked my speakes( control panel, hardware and sound, sound, speaker setup, configure) and I ran a test, and I get the error window that says "failed to play test tone".
I used slimdrivers a couple of weeks ago to update some drivers, I think everything was fine, then I connected my pavillion to my home netwok. I thing that is when sound stopped working.
Any help would be greatly appreciated.
Thank you.