Re: Sound is playing both on speaker and headphone

Hi

the picture you posted it will take time to show up after approval from hp..

but you can do follow to resolve your issue..

go to your device manager> right click on unknown devices > go to  Properties > then Details tag 

select from drop down list called  Hardware ID's (PCI\VEN...) Copy it via right click...

and search it according to it on google or any serch engine you will get the right drivers..

here are the print shoot of process!

Hope it helps!

if still not getting your driver with this then post your hardware id and will try to help!