Hi 86ers,
Looks like you are having an issue with your webcam and microphone. I can help but I will need some additional information. Are you getting any sort of error message? Any sound issues at all? If you use headphones do you still hear the sound? What is your product number? What operating system are you running?
Find your product number on a notebook:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
Finding your OS:
http://windows.microsoft.com/en-CA/windows/which-operating-system
Thank you,
