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Re: Distorted sound on my Envy TouchSmart 4 Ultrabook.

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Dunidar:

Thank you for the reply. The only objection I have is that your request implies that HP does not know about the distortion problem when it really knows. It is well documented both in the HP forums and in various sites in WEB. HP technicians have examine remotely my Ultrabook and the only thing so far is to delete the Beataudio drivers. Once reinstalled the problem continues.

This could be the fourth time I give someone in HP my product and model number and whether it is 32 or 64 bits…    

This is the first time I have a problem like this with an HP product. I’ve been an HP user since the last five computers I had. Never had a problem before. But this problem is making me rethink whether or not I will be an HP anymore.

 

jwpimentel

 

Product # D1A99UA#ABA Windows 8, 64 bit.


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