Quantcast
Channel: All Notebook Audio posts
Viewing all articles
Browse latest Browse all 63653

Re: Distorted sound on my Envy TouchSmart 4 Ultrabook.

$
0
0

Hello jwpimentel

 

I am sorry to hear you have been having a hard time getting your audio issue resolved. Now be sure I will attempt to help you with your issue but would encourage you to post this in the HP Business Forums as your Ultrabook is actually a Business product and the software and drivers associated with your product are different than on a regular HP Consumer product.

 

If you would like to get more accurate information you can post this request at http://h30499.www3.hp.com/hpeb/.

 

Now for the audio issue for me I would try the original drivers that came with your system. To do this follow the steps below.

 

Step 1. At the Tiles menu type "Recovery"

Step 2. Choose HP Recovery Manager

Step 3. Drivers and Applications Reinstall

Step 4. Choose IDT High-Definition (HD) Audio Driver

Step 5. Install

Step 6. Restart your computer

 

You may have tried this before I cannot see that on this thread if so please let me know. If not I hope this resolves the issue you are having with your audio and hope you have a great day!


Viewing all articles
Browse latest Browse all 63653

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>