Hello everyone. I require to know exactly what you require assistance on. I also require the following information:
1. The computer model number. If you require assistance locating this information, please reference this website: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00033108
2. Your operating system. If you require assistance locating this information, please reference this website: http://windows.microsoft.com/en-CA/windows/which-operating-system
Please respond as soon as possible. I look forward to your response.
Mario