Hi Ken,
Try the following.
Download the alternative version of the SmartMenu installer on the following link and save it to your Dwonloads folder.
http://ftp.hp.com/pub/softpaq/sp50001-50500/sp50077.exe
When done, open your Downloads folder, right click the HP MediaSmart SmartMenu installer, select 7-Zip, select extract files and then click Ok. Open the newly extracted folder and browse to WizInstaller\x64, left click the WizInstaller application once to highlight the entry, then right click and select 'Run as Administrator'.
When complete, restart the notebook.
Regards,
DP-K