Just received my HP Envy TS 15 with Win 8. I immediately upgraded to Win 8.1 and installed the Office SW I ordered. Just noticed that the PC makes no sounds & found this series of postings. so far I have:
1) Downloaded & saved (but did not execute) sp63555.exe.
2) Opened the Control Panel & UnInstalled the IDT Device (checked the tickbox).
3) From the Chipset Driver - Win 8.1 link above, I downloaded sp63408.exe and tried to run it.
I got an error message that my system does not meet the minimum rqmts to install & the install was aborted.
I have 8GB memory.
HELP!! Now what?