Hello Highvoltage166. Thank you for posting on the HP Forums. I understand your microphone is not working properly. To assist you properly, I require the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00033108
2. The computer's operating system. If you require assistance locating this information, please reference this website: http://windows.microsoft.com/en-CA/windows/which-operating-system
3. Have you installed any new hardware on this computer, before the issue appeared?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
In the meantime, please apply the troubleshooting in this HP document, then provide the results (at the end of the document it asks you to review another document, as well, based on your operating system): http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01289551
Please respond as soon as possible. I look forward to your response.
Mario
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Re: HP ENVY dv6 internal mic not working.
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