Re: Media Player does not play CDs/HP TruVision HD camera not functioning

Hi k9silentmike.The Product ID you have provided seems like a Windows product key. What is the complete model number of your DV7 (refer to the document in my last post) ?

It is possible that this notebook has not been tested to work in Windows 8.1 Once you get your model number you can use it on this site to verify.
HP & Windows 8.1:
http://www8.hp.com/us/en/ad/windows-8/upgrade.html

If it has been tested, you can probably download updated Web Cam Drivers on your product's HP driver download page.
Downloading or Updating Software and Drivers for HP Computers:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07165&lc=en&cc=us&dlc=en&product=5093458#N1196