The sound has gone on my ENVY. I see this is a fairly common problem. I tried the fix David PK posted e.g. Here http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/dv7-pc-Beats-Audio-No-sound-through-speakers-Headphones-play/m-p/2162661/highlight/false
Which has had some success in that sound restored intermittently but it does keep going off sometimes after a few minutes, the longest it's lasted is an hour. Rebooting brings it back usually but not always.
Has anyone got any ideas. I have only had the computer a short time and this is a real pain. Pc world suggest a factory reset. Has anyone tried that with any success ?
Which has had some success in that sound restored intermittently but it does keep going off sometimes after a few minutes, the longest it's lasted is an hour. Rebooting brings it back usually but not always.
Has anyone got any ideas. I have only had the computer a short time and this is a real pain. Pc world suggest a factory reset. Has anyone tried that with any success ?