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Re: Audio Crackling - HP Pavilion X2 (11-h003sa)

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I'm pretty sure it's a problem with the Intel 7260 wifi module. I ended up installing Ubuntu Linux (13.10) because I was experiencing wifi problems in Windows - the connection would drop quite often, and the speed would slow to a crawl before stopping completely. Completely unusable.

 

I decided to install Linux. Unfortunately I was still experiencing the same wifi issues with the Intel 7260 in Linux. I did some Googling and read about the issue with the Intel 7260 wifi module. A workaround is to disable 802.11n. My connection no longer drops, but my bandwidth has dropped from around 9MB/s to 2MB/s. Disappointing, but at least I can now watch YouTube or maintain an SSH session without dropouts/freezing.

 

If you want to try this on your unit:

 

On Windows:

 

1. Open Control Panel | System Security | System.

2. Open Device Manager on the left hand side of the window.

3. Click on Network Adapters.

4. Right-click on Intel Wireless 7260, and click on properties.

5. Click on Advanced Tab.

6. Click on HT Mode and then select disable. 

 

On Linux:

 

1. Open terminal.

2. sudo vi /etc/modprobe.d/wifi-disable11n.conf

3. Add this line: options iwlwifi 11n_disable=1

4. Save and restart.

 

Intel claim they have a fix: http://www.intel.com/support/wireless/wlan/sb/CS-034535.htm

 

This did not work for me.

 

HP have released a defective product (by including a defective Intel component).

 

Please post back here and let me know how you get on.

 


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