Hello Joe_Thompson. I understand you also don't have sound.
Do headphones produce sound?
What version of Windows do you have? Did it come pre-installed, did you upgrade, or did you perform a clean installation?
What steps have you taken to try and resolve the issue?
What is the product number of your notebook? This document can show you where it is located.
Have a lovely day.
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Re: Audio lost for internal speakers on HP620
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