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HP Pavilion 15-n038sa Notebook PC (ENERGY STAR) ''No sound thru Focusrite Scarlett 2i2 USB Audio''

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hi there..

 

Story began about a month ago than i bought this laptop for musical stuff, producing, djing etc. i thought i'l have a great corner for the music and my label Silver Field Records..

 

But appears that laptop doesn't want to play sound thru my usb audio card (only), although it's working properly and makes sound on the startup (focusrite drivers installed and asio4all).. after all usb card connects fine, feels, looks and responds like a working one, it's alive, but has no sound. (usb ports work fine)

 

tested on another computer and i have no problems whats so ever to listen to the music, monitors fine, soundcard fine, sound is on.

 

but story is different with HP Pavilion 15-n038sa Notebook PC

 

I can't seem to find any bug thats causing this problem, computer is brand new running good, updated, internal soundcard plays sound.

 

but it's not what i need, my problem is that i can't get ready for live shows and play with traktor s4 controller because external sound card is priority.

 

is there any solution to this? or i can buy something else that perhaps is compatible with my computer..

 

thanks for your time

 

Vytis


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