Re: Audio Not Working After Windows 8.1 Update

I have tried everything here and it has not worked for me. I downloaded Windows 8.1 because my computer kept bugging me to do so. Every since then, I have had issues with my computer's sound. I "rolled back" my HP laptop to Windows 8 but the sound problems remain.

I have a HP 2000-2d19WM Notebook PC. I think the problem is with Realtek. I was advised online to uninstall realtek and reinstall it. I uninstalled it. Now, I cannot re-install it. I downloaded it from the Realtek website and I keep getting an error message when the Wizard starts. It says Error Code:-5009 : 0x8002802b when I am doing the downloader. So, I downloaded new drivers for Realtek via he HP website and "rolled back" my HP laptop to Windows 8. The problem is better but not totally gone.

The sound is really weird and sounds as if I am underwater when I use my headphones. Even when I listen to it without headphones the sound is very low no matter what I do. I am no computer genius but I am not a novice either so I have been working trying to find a solution for about 2 days now.