Thanks again for the help.
I'm not that great with computers as Ive already said, so taking you up on your offer, i'd like to ask questions before i do a system restore.
1. When i bought my computer it only had basic word and i had to buy the full package (online) to get powerpoint etc. Will i have to buy it again after the system restore or can i backup the program as can be done with the files?
2. I uninstalled Norton (already installed when i bought the computer) as it failed to detect 24 intrusions on my computer. I now have Panda and Malwarebytes.
Can i back up these programs to reinstall before i go on line again after the system restore?
Thank you.