Hi BBartok,
Welcome to the HP Forums!
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I see you purchased a Bluetooth headset and were able to pair it with your system, but you are getting no sound. Just to eliminate the headset as the issue, if you connect it to another system do you get sound?
I have also checked on HP and did not locate a Bluetooth driver for your system. I suggest you ensure you have all your Windows updates done and then run the The HP Support Assistant to help resolve issue and look for updates. You could
try uninstalling and then updating the Bluetooth driver from Device Manager. Here is a document to assist you with Fixing Bluetooth Problems.
If you are still experiencing an issue I suggest calling HP support. Please call HP technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.HP Technical Support Sitemap
