It is hard to declare it to be a hardware issue at this point, but it does seem to be going in that direction. The last thing to try before confirming, would be an HP Recovery: Performing an HP System Recovery (Windows 8). This would restore your computer back to factory defaults.
If the sound still performs poorly, you can contact support for repair options: HP Technical Support, North America 1-800-474-6836. For all other regions click here.
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Re: Audio problems on my HP Envy
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