Hello charezy3744,
Please follow one of these troubleshooting guides, depending on the OS you're running.
Windows 7:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&cc=us&destPage=document&lc=en&tmp_docname=c01912228
Windows 8:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03257712&cc=us&destPage=document&lc=en&tmp_docname=c03257712
If this does not solve your issue, please let me know your model number.
In case you do not know your model number, please refer to the following document.
http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&cc=us&dlc=en&docname=c00033108&lc=en
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Re: connecting the sound to my laptop
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