Hey arai91,
For an intermittent sound issue, I would suggest following the steps in the document 'No Sound from the Speakers (Windows 8)'. To confirm as well, does this issue occur when you have headphones, or external speakers plugged in?
If you are still experiencing the issue after troubleshooting, please provide me with the full model number of your notebook. I have included the document 'Guide to finding your product number'. As well the current version of Windows that you are running. If you need assistance in finding the version, I have included the document 'Which Windows operating system am I running?'.
Regards. :)
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Re: sound
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