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Re: Sound

Hello Dimah,

 

Welcome to the HP Forums. I hope you enjoy your stay!

 

I understand there is no sound from your speakers. I will do my best to assist you! First, please provide the following information:

 

1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number


2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.


3. Have you installed any new hardware on this computer, before the issue appeared?


4. Have you installed any new software or drivers on this computer, before the issue appeared?

 

Thanks for choosing the HP Forums. Have a great day!

 

Mario


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