My HP Pavilion TS 15 Notebook PC is only 2 weeks old I found out soon after I got it that any test I do of the left and right speakers or headphones is not stereo. When I click on the left speaker I hear the sound in the center and when I click on the right speaker I hear the sound in the center. I have tried a test from the internet same results. However, if I connect a bluetooth audio device then when I click on the left speak I hear the sound on the left only and when I click on the right speaker I hear the sound in the in the right only. Also when I boot the computer with Ubuntu 13.10 there is stereo distinct sounds from either the left or right when I run the left right test.
At first and before I installed Ubuntu HP was sure it was a hardware problem and sent a tech out to install a circuit board which the headphone plug was on, thinking the jack was defective and mixing the left and right channels. That didn't fix it. I went to the Realtek website and ran their program which removed all traces of the sound driver and installed the newest one they had, didn't help. Hp log into my computer and cruised around but found nothing wrong. I have played with every sound setting there is, no change. The final solution they suggest is to reinstall Windblows 8.1. I really don't want to do this as I just did it to transfer from my win 7 notebook to this one using windows easy transfer. FYI this computer is one HP sent me to replace the previous G6 Win 7 notebook which had unresolvable problems, worse than that this is the 3rd computer HP has send me to replace previous ones which each had their own set of unresolvable problems. So I haven't had very good luck with HP computers!
Anyway I am left with maybe a couple possibilities. 1. Reload windblows, I cannot use easy transfer because it no longer works on win 8.1 (maybe file history will work though I'm not sure) 2. Try windows refresh which won't remove as much of what I have installed. 3. Maybe someone has experienced a similar problem and can share here.
Any help is appreciated.
Michael