Model Name and Number: HP Notebook dv6t-A1U59AV
Product Key: 9HR8K-FYK4Y-BXMDM-PH9DC-QTY4K
I was listening to music, paused for a second, and continued it a bit later and it played but no audio came out of my headphones. I proceeded to use my speakers instead and recieved the same result. Next, I tested out different audio outputs such as iTunes and Youtube, all yielding the same result, no sound.
I have intergrated beats audio.
I am not muted.
I downloaded IDT (By reccomendation of a different post) and no solution came.
I checked device manager and it said all was normal, I troubleshooted my sound card and no problems were discovered.
I think the problem could be that the sound card itself broke and the computer does not recognize it (I dropped my computer about 2 inches on a hard table while the music was paused)
Please Help!
Thanks!