Hello. I need some help to solve my envy 4 laptop audio problem.
I have envy 4 1038 tx laptop that I bought this one in South Korea. I think it is the similar as envy 4 1038 nr.
This machine is operating windows 7 pro 64 bit version now.
I formatted the operation system because I wanted to upgrade my hdd to ssd; however, I changed my mind so I went back to my formatted hdd drive and install new windows.
I installed the latest audio driver from HP website. The sound from laptop is fine; however, when I plug headphones or external speaker on headphone jack, I can hear any sound from the connected audio device.
And also, when I connect this laptop to TV with HDMI cable, no sound from TV when I set the default audio device for TV audio. It only plays sound when I set default audio device as Speakers and sound comes from laptop speaker.
I tried reinstall drivers and reset bios setting but it did not give any solution.
Can anyone help me to solve this problem?
Thanks.