hey guys , i feel your pain , :(
anyway unless Hp find a solution to this problem 'globale ' one ! :(
here i found i fix by my own try
1- go to playback driver .#
2- open your sound driver that's sound usually comes from
3-go to advanced
4-change format form 16 to any thing different
note , you must do that everytime u plug the headset or restart the notebook
hope it works:*