Yes, I tried a second pair of headphones. Same response - no sound from the headphones. I did indeed chat with HP support; they also confirmed a likely hardware error. Shipping it back for repair.
Thanks for your response.
Yes, I tried a second pair of headphones. Same response - no sound from the headphones. I did indeed chat with HP support; they also confirmed a likely hardware error. Shipping it back for repair.
Thanks for your response.