Hi Again Guys & Girls
Just to update you
I have now put Retail Xp back onto this laptop
as I didn't have any restore disks owing to the fact the hard drive was replaced
and now
sound and headphones are all working correctly
I went to www.hpsupport.com and scanned my motherboard so it would tell me the exact model
then downloaded the required drivers
And installed the drivers in order as follows
1.UAA
2.Conexant HD Audio
3.HD Audio soft data fax modem with Smartcp
many thanks
maggie
Just to update you
I have now put Retail Xp back onto this laptop
as I didn't have any restore disks owing to the fact the hard drive was replaced
and now
sound and headphones are all working correctly
I went to www.hpsupport.com and scanned my motherboard so it would tell me the exact model
then downloaded the required drivers
And installed the drivers in order as follows
1.UAA
2.Conexant HD Audio
3.HD Audio soft data fax modem with Smartcp
many thanks
maggie