Re: restoring playback device
Hello cllnsbob, To better assist you, please provide me with the operating system running on your HP Pavilion dv7-1150us Entertainment Notebook PC. Click here for assistance. If your notebook is...
View ArticleRe: lost audio
Hi, Try the following. Download the IDT Audio installer on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe When done, open windows Control...
View ArticleRe: bluetooth headphones won't toggle on and off
how do u roll back to 8.0would it do any good to send the laptop back to HP it's their suggestion I don't think it is a hardware problem
View ArticleRe: bluetooth headphones won't toggle on and off
Hi, With rolling back the computer to Windows 8, you would just need to complete a System Recovery. I have included the document 'Performing an HP System Recovery (Windows 8)'. Please follow through...
View ArticleRe: lost audio
This worked like a charm! Thank you so very much for your help!! Happy Holidays!
View ArticleRe: Windows 8.1 update No Audio
Hello Chandu1729, So I can better assist you, please provide me with the product number from your HP Split x2. Click here for assistance. Is this your exact model? HP Split 13-g110dx x2 PC If it...
View ArticleRe: "no audio ouput device is installed" HP Pavilion dv9000
Hi, downloaded "Realtek" driver still not working, also this might be relevant the quickplay bar does not work could it be connected?
View ArticleRe: bluetooth headphones won't toggle on and off
rather not do all that - - is this a software problem? if so. i will wait til HP issues a download repair including updated drivers good idea? OR should I rollback to 8.0 (don't know if it will work...
View ArticleRe: bluetooth headphones won't toggle on and off
Hi zimmetp, It is your choice of whether you wait for driver updates from HP/Ralink, restore your computer back to Windows 8, or return the product to HP (I do not know all the requirements for the...
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Re: Restoring Sound
Hello. I understand you are experiencing sound issues. In order to assist you, I require a thorough explanation of the issue, and the following information: 1. The computer model number. If you...
View ArticleRe: Problem Disabling Beats Audio w/ Windows 8.1
Hey, I tried to download and install the sp63555.exe, and it gives me an error message stating "The hardware detected is not supported by this IDT software package. The install will be aborted." JCV
View ArticleRe: Audio works fine on i-tunes, but not on youtube
I tried it out but still have the same problem. thanks for taking the time to answer though
View ArticleUninstalling and Reinstalling Beats Audio?
Would an uninstall and reinstall fix an issue with Beats audio on my Envy 6-1010US? I have sound and the beats audio panel shows up, but none of the sliders seem to work and there is no difference...
View Articleaudio problem
there is no audio in my pc for internal speakers and headphones.please assist.my product name is HP ENVY dv6 Notebook PC and my product number is C2M16UAR# AB
View ArticleRe: audio problem
Hi, What version of Windows are you running - ie Windows 8 or Windows 8.1? Regards, DP-K
View ArticleRe: DVD/CD issue with windows 8.1 upgrade
Hi, Open windows Control Panel and open Device Manager. Expand DVD/CD-ROM Drives, then right click the drive and select Properties. Is there an error shown in the 'Device status' box? If there is,...
View ArticleRe: DVD/CD issue with windows 8.1 upgrade
It says Device is working properly in properties
View ArticleRe: DVD/CD issue with windows 8.1 upgrade
Hi, Try the following. Open windows Control Panel and open Device Manager. Expand DVD/CD-ROM Drives, then right click the drive and select Uninstall. When done, download and reinstall the Chipset...
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