@Mati_white, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To address the issue of the integrated microphone disappearing when launching Discord on your HP Omen 16-n0xxx laptop, here are detailed troubleshooting steps based on your description and additional suggestions derived from similar cases:
Possible Causes
Driver Conflicts: Discord may trigger conflicts with the AMD Audio Device driver or related components.
Windows Updates: Some updates might have affected microphone functionality.
Hardware Detection Issues: The microphone may be incorrectly flagged as disconnected (Code 45).
Software Interference: Discord's audio settings or experimental features could interfere with the microphone.
Advanced Troubleshooting Steps
Check BIOS Settings
- Restart your laptop and enter the BIOS by pressing F10 during boot.
- Navigate to Audio/Microphone Settings and ensure the microphone is enabled.
- Save changes and reboot.
Run HP PC Hardware Diagnostics
- Restart your laptop and press F2 at boot.
- Select Component Tests > Audio and run a test for the microphone.
- This will help identify if the issue is hardware-related.
Update Drivers via Alternative Methods
- Download and install a driver update utility like DriverIdentifier to scan for missing or outdated drivers that may not be updated via HP Support Assistant.
- Ensure you manually install the latest AMD audio driver from HP official website or AMD's support page.
Reinstall Audio Drivers
- Open Device Manager, navigate to Sound, video, and game controllers, and uninstall the AMD Audio Device driver.
- Check the box for "Delete the driver software for this device" before uninstalling.
- Restart your laptop, allowing Windows to reinstall default drivers automatically.
Disable Discord Experimental Features
- Open Discord settings, go to Voice & Video, and disable all experimental audio features (e.g., noise suppression, echo cancellation).
- Test if the microphone remains functional after these changes.
Perform a System Restore
If the issue began after a Windows update, restore your system to a point before the problem occurred:
- Search for "Create a restore point" in Windows.
- Select System Restore and choose a restore point prior to the issue.
Test with External Microphone
- Connect an external microphone to check if it works properly.
- If an external mic functions without issues, this may indicate hardware failure in the built-in microphone.
Verify Privacy and Permissions
- Open Windows Settings > Privacy > Microphone.
- Ensure microphone access is enabled for apps, including Discord.
Adjust Power Settings
- Set your power plan to High Performance.
- Disable USB selective suspend settings in advanced power options
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support