@vHooper, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your Speaker Issues on HP Envy x360!
We're thrilled to have the opportunity to assist you and provide a solution.
If the speakers on your HP Envy x360 Convertible PC are not working, you can follow these steps to troubleshoot and potentially resolve the issue:
Check Volume Settings:
- Ensure the volume is not muted and is turned up.
- Verify that the volume settings in Windows are correct by clicking on the speaker icon in the taskbar.
Update Audio Drivers:
- Go to Device Manager by typing "device manager" in the taskbar search box.
- Expand the "Sound, video and game controllers" section.
- Right-click on your audio device and select "Update driver."
Check Sound Settings:
- Right-click on the speaker icon in the taskbar and select "Open Sound settings."
- Ensure the right playback device is selected.
Run Audio Troubleshooter:
- Go to Start > Settings > Update & Security > Troubleshoot.
- Select "Playing Audio" and click on "Run the troubleshooter."
Check External Audio Devices:
- Make sure no external audio devices are connected to your headphone jack that might be redirecting the sound.
Inspect Physical Condition:
- Ensure that the speaker area is not blocked.
- If possible, open the device to check the physical connection of the speakers.
Hope this helps!
Take care, and have an amazing day!
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Regards,
