Unfortunately it didn't help very much. My headphones' plug is four-pin, but the headphones and their microphone worked perfectly on my older HP Pavillion but not on this one. The headphones still keep unplugging from the computer too easily and it still doesn't register that my headphones have a microphone attached.
Re: Headphones won't connect properly
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Re: Headphones won't connect properly
Hey
Have you tried other headsets in the Notebook, or tried those particular headphones in another device recently?
Please keep me posted.
You can always say thanks by hitting the Thumbs Up button below!
Cheers.
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Re: Sound devices only recognized as speaker/HP
G5T30AV is my product number thanks
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Re: Microphone too silent on new laptop
Hey
Welcome to the HP Support Forums! This is a great place to find solutions and help from our community!
I understand you're having some trouble with the volume of your Notebooks built in microphone. I'd be happy to help you with that.
I'd like you to follow this document: HP PCs - Resolving microphone problems (Windows 10, 8)
I would also run the HP Support Assistant.
The following are some helpful links for troubleshooting the HP Support Assistant or downloading the latest version:
HP Support Assistant
HP PCs - Using HP Support Assistant (Windows 10, 8, 7)
Using HP Support Assistant (Windows 7, Windows Vista)
HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8)
HP PCs - Troubleshooting HP Support Assistant (Windows 7)
I also strongly recommend running the Windows Update Tool as it may find, and update any old or missing drivers that you need.
Please keep me posted.
You can always say thanks by hitting the Thumbs Up button below!
Cheers.
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DV6000 has no sound after upgrade to windows 10 HELP!!!
Please I need help with my DV6000 audio. It shows that there isn't a network audio driver installed on my computer. I went to device manager and still windows couldn't find the solution. I am running windows 10.
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No Audio in notebook
Hi anyone,
Just upgraded my dv2615nr laptop from vista to win 7 32 bit, though its 64 bit capable. I have installed all drivers but i have no audio or audio device visible in the device manager. Looked for the hardware in the unknown device tab but found nothing. Audio driver cannot install since no hardware device is detected.
Nothing seems to work 😞.
Need help. Lots of it
Just upgraded my dv2615nr laptop from vista to win 7 32 bit, though its 64 bit capable. I have installed all drivers but i have no audio or audio device visible in the device manager. Looked for the hardware in the unknown device tab but found nothing. Audio driver cannot install since no hardware device is detected.
Nothing seems to work 😞.
Need help. Lots of it
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Re: Pavilion x360 white noise with headphones
I have contacted HP support by phone and no one could lead me to any solution.
They just said they will report the problem i highlighted, and that trying to send it to assistance would probably not fix the issue, so if i can i should just return it. I think this is a bit ridiculous.
Btw i'm just wondering if this is a problem related to some pieces or to the model itself...
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Fullscreen crashing programs or downgrading preformance
When making an app fullscreen, various negative affects happen. I will post a list of what they are below:
SERVICE PROBLEM
Netflix (App) Crash with varrying error codes.
Netflix (Website) More frequent buffer/pixilation in video. Also, a
green colour slowly fills the screen for seconds
Xbox Streaming Video runs at half speed, audio is chopped up.
When windowed, it immediatly corrects itself.
Hulu Works fine, no known problems after four
months of use.
YouTube A green colour fills the screen, starting with
shadows or blacks, and then expanding with
movement of the camera.
I have already tried to combat the situation by updating my computer with Windows Update, and the Device Driver panel, but for video drivers it says that I'm all up to date. I find that rather unlikely, since this computer is about a year old and this is the first time I've run the software in months.
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Re: Random internal beeping
Hi Mrstenter,
I have tried resetting the BIOS as well as updating the BIOS with its latest updates, but the beeping still occurs.
Similarly, the Windows Update Troubleshooting tool only found one issue - 'service registration is missing or corrupt', which it was unable to fix. I'm unsure of whether it's a related issue, as I've actually had a couple of other small issues with the laptop, but I was unable to fix it manually.
If you have any other suggestions, I would appreciate it! However, thanks for your help so far.
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HP Envy Notebook No Audio in speakers after windows 10 update
Hi
I am currently running windows 10 on my notebook. It was working well but suddenly the sound is gone after an update. I'm running 1511 Version.
I have tried to update the driver, Change sound setting, Troubleshoot but of no avail. Once I restart I get sound for 10 min and then it disappers without touching the laptor. It seems probably when the Fan turns on then the problem arises.
Can you please help me with this. I'm having a lot of problem because of this issue.
Regards
Ritesh Bhambhani
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Re: No sound on my laptop after windows 10 update!
Don't konw if it will help, but our new laptop with Windows 10 suddenly stopped making any noise through the speakers.
The set up is very simple - la[top connected to the LAN via a cable with a second display - a Dell E177FP monitor.
On digging around I found that Windows 10 has somehow decided that audio playback should be directed to the display monitor. So there was no sound.
Changing the defauld playback device to the internal speakers meant that we now have sound again.
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HP pavilion audio- no sound!!
I accidentally uninstalled an audio software from my HP pavilion and now there is a red cross showing next to the audio button at the bottom of my screen. the volume only works when i plug in my headphones. how do i fix this?!
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10-k020ns combo jack microphone issue
Good Afternoon,
I noticed that my Pavilion x2 10-k020ns (Windows 10 32 Bit Home Edition) does not detect any Mic I plug into the jack connector.
I've tried with several different headsets (even the ones included with cellphones), and I manage to hear the PCs audio from the headset but the mic does not work.
If I plug the same headsets into a different laptop or cellphone, both audio and mic work perfectly.
I could not try with a different laptop with Windows 10 installed, just tried with Windows 7 ones, that's why I suspect it may be an OS problem too.
Could yo please provide me any advise on what I could do in order to solve this? I use Skype frequently and the built-in mic is OK but has not the quality needed for some types of calls.
Thanks
P.S: Built-in Mic works perfectly. The moment I plug in a headset built in mic stops working but headset mic does also not work. The moment I plug out the headset the built-in mic starts working again as expected.
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Headset plug jack doesn't work on my HP Af118au
my headset plug doesnt work and recognize any sound device plug. I've tried update Realtek HD Audio Driver and windows Troubleshoting and also try another headset and audio device plug. I've just bought it few days ago. Anyone has solution?
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Re: Random internal beeping
Hi
I am not able to help with this you will need to call us. Please use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.
They will be happy to assist you immediately. Feel free to post the results of the call.
You can say thanks for trying to help by clicking the Thumbs Up below!
Thanks.
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Re: No Audio on my system ! Plz Help (HP DV6 - Product Number - L364PA#ACJ
Hi
Welcome to the HP Forums!
It is a terrific place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide:
I grasp that you have sound when using headphone but not on the speakers.
Here is a link to HP Notebook PCs - No Sound from the Speakers (Windows 7) that will guide you through troubleshooting this issue.
Please let me know the outcome.
Thank you for participating in the HP Forums! We want to help you as well as others who may experience a similar issue as yourself. Please consider marking the post that resolves your issue as "Accept as Solution" to help other community members!
To show appreciation for my efforts, please click the Thumbs Up icon below.
Good Luck!
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Driver for Roar Mini Speaker?
I'm trying to use a new Roar Mini Speaker from my HP laptop (840) and it's telling me "no driver" ... at support.hp.com, it says "We were unable to find any drivers for your product. Drivers may be in development so please check back at a later date or visit the product homepage." How can that be? What am I missing? Thanks in advance.
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Re: I have an HP SPLIT X2 with no sound when docked
Hi
Welcome to the HP Forums!
It is a terrific place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide:
I grasp that when docked your notebook does not have sound, but when used as a tablet it does. To assist you I need some more information.
What is the exact model of the HP split you have?
How Do I Find My Model Number or Product Number?
What operating system are you running?
Have you done all the Windows updates?
While docked:
Have you ran the Windows troubleshooter?
Have you ran the HP Support Assistant?
I will wait for your reply.
Regards
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Re: Left speaker sound is way lower than right one
Hi
Welcome to the HP Forums! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Thank you for posting. I have read your post, and I understand that one of your speakers sounds lower than the other. I wanted to help.
Have you tried to adjust the sound balance in settings? If your headphones are working well, it should be the problem of the built-in speakers hardware. You could also test the external speakers on other devices to see if they have the same problem.
Let me know how it goes.
To say thank you, click on the "thumb up".
Regards,
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Cannot connect Hesh 2 headset to Zbook
Product Number: P7N26UP#ABA
I have paired my headset with my Zbook. The headset appears in the devices list with an exclamation mark. It is listed as "Hesh 2 Wireless."
Right click and open properties.
Click on Hardware
Under name on the list I have Name: Bluetooth Peripheral Device (with exclamation mark) Type: Other Devices
This repeats 4 times on the name list.
Manufacturer: Unknown
Location: on Microsoft Bluetooth Enumerator
Device status: The drivers for this device are not installed.
Click Properties
On the general tab Click update drivers
Automatic search says unable to find driver software for the device.
Please help.
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