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Re: Audio Drivers


My hp 15 Intel laptop doesn’t make enough volume to be heard even with all volume controls at max.

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Hp 15 Intel laptop. Unsure of OS but i think it’s 11? Cannot hear

Re: Microphone

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Dear, I tested the microphone in another system and there was no problem

Bluetooth range on my laptop

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Hi My laptop wont connect any bluetooth device I have to put device on top of the laptop for it to connect even then not always would it connect.

microphone not working on any apps

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Hi there,

my self xdz and I am currently using a HP z240 small factor workstation...So basically my microphone isn't working for any of the apps and i tried everything.. i tried updating windows 11 and tried many solutions and it isn't working.. can someone help me? the microphone wont work when ever i try to use chrome, whatsapp, discord and etc.. i have no idea why. And yeah my 

microphone access and " let apps access your microphone " is also on. Just for the record i am using windows 11 pro.(using wired headphones) please help me fix it.

thankyou

xdz 

Audio

Re: Laptop HP Pavilion x360 vibrating and making loud noises

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Hi @Itsjewel1123,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with the fan making loud noises.

 

Kindly perform the steps from this document and see if that helps. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Microphone (2-High Definition Audio Devices) does not record any audio.

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Using HP Pavilion dv6 Notebook PC. Running on Windows 10 it is a 64-bit PC.

Microphone (2-High Definition Audio Devices) does not record any audio. I have tried to record via a built-in Windows voice recorder and Audacity. I cannot record any audio either using my voice or recording audio from a YouTube video for example.

I have tried to update the driver using the Device Manager, but there was no solution. I do not know the hardware maker's name and because of this I can not download and install the new version of the audio driver.

Please help me. Thank you.


Re: Technical

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Hi @Brucie79,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To be able to answer you effectively, we need some information.

 

Could you elaborate more on the issue?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

I hear crackling sound of late from my hp envy x360 convertible.

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I have started to hear really bad crackling sound from my laptop. I tried uninstalling the drivers and reinstalling them again but of no use. 

 

Currently I have  Conexant ISST Audio drivers in my machine. 

 

Kindly help on how to resolve this.

microfon

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Hello, dear, I have bought a wired headset, it is in good condition, but it seems that the system does not recognize the microphone driver, can you help me

Re: My hp 15 Intel laptop doesn’t make enough volume to be heard even with all volume controls at...

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Hi @MDub2

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP 15 Intel laptop isn't producing enough volume, there are several things you can try to troubleshoot the issue.

 

Software Settings:

Check System Volume:

  • Click on the sound icon in the taskbar (bottom right), and ensure the system volume is set to maximum.

Volume Mixer:

  • Right-click the sound icon.
  • Select "Open Volume Mixer" and make sure all volume levels are up.

HP Audio Control (if available):

  1. Use HP Audio Control:
    • Many HP laptops come with an audio control app.
    • Search for "HP Audio Control" in the Start menu or Windows search.
    • Check if there are settings that might be affecting the volume.

Drivers:

  1. Update Audio Drivers:
    • Outdated audio drivers can cause volume issues.
    • Right-click the Start button, go to "Device Manager."
    • Expand "Sound, video and game controllers."
    • Right-click your audio device, select "Update driver."

Troubleshoot Sound Problems:

  1. Windows Troubleshooter:
    • Right-click the sound icon.
    • Select "Troubleshoot sound problems."

Physical Checks:

  1. External Speakers/Headphones:
    • Try plugging in headphones or external speakers to see if the issue is with the laptop's speakers.

BIOS Settings (Advanced):

  1. BIOS Update:
    • This is more advanced and should be done carefully.
    • Go to HP's support website, enter your laptop's model, and check for BIOS updates.
    • Follow instructions to update BIOS.

System Restore (if all else fails):

  1. Restore Point:
    • If the issue started recently, you can try restoring your system to a point where the sound was working.
    • Search for "System Restore" in the Start menu.

 

Always be cautious with advanced steps like BIOS updates, and ensure you have backups of important data before making any major changes to your system.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support

Re: Audio

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Hello, 

Thank you for visiting the HP Support Community!

Admin and Mods are here to guide the customer to get the best experience from the Community.

To help volunteers that reply to posts in the Community, please provide more details about your issue. Here are some recommendations of information that can help volunteers to better understand and provide support to your question:

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation);

 
Please let us know if you have any additional questions or concerns. 

Thank you.

Microphone not working

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HP laptop microphone not performing on outgoing TEAMS calls

Bluetooth headphones says connected but no sound

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I have an Omen Hp Laptop and around like February of this year, I have audio crackling and a weird connection with my Bluetooth JLab headphones is connected but I cannot hear or no sound. The sound is coming to the speaker and not the headset/headphones, not really sure what happened or what I updated. But I tried too many solutions on Youtube and HP Community with this issue and nothing happened. Even If you ask me a solution about playback tab in sound settings, I cannot click "Set the Default Device", just won't let me. Even troubleshooting it, Windows Update, Device Manager and more solutions from anyone. Just doesn't work and doesn't want to connect property. 

 

With the Sound/Audio Crackling, I'm sure I fix it from a HP Community post explaining it.


Re: Bluetooth headphones says connected but no sound

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@Zech22 

 

You have to allow  it as OUTPUT Device as shown

 

     bose con2.png    

 

Regards.

Speakers and Microphone not found

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Hello i believe i have had this problem since I updated to Windows 11. I have an Hp x360 pavilion (B&o) and for a long time I haven't had access to its built-in microphone and speaker, I have to make use of external devices in order to hear any audio playing on it.

 

I have tried an infinite amount of solutions, going to device manager and reinstalling the drivers, I tried using the hp support assistant app which just tells me "microphone and speaker not found" and redirects me to the useless bot again. I have also tried every single setting tab and I'm running out of patience.

 

I know the speaker is still "alive" as when I tried to access the bios to see if it could be solved from there I pressed delete instead of esc and it made a lound beeping noise, so that makes me think its still salvageable.

 

I would also like to add that when on software and drivers website for this exact model in the HP website drivers were only found for Windows 10 and not 11, maybe this could be the problem?

 

Any help is appreciated 🙂

Re: Bluetooth headphones says connected but no sound

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When I do put my headphones to the output settings, all it does is disappear and went to speaker. It doesn't want to go to headphones, every time when I put headphones in output settings, it will disappear and select speakers.

Re: No sound from internal speakers using Linux

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I have HP ENVY x360 2-in-1 Laptop 15-ew0xxx. Is there any patch to fix the sound for this machine. I am using ubuntu 22.04.4 LTS

Re: No sound from internal speakers using Linux

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Easiest way is if you install latest kernel 6.9 how ever it's still in rc version 🙂





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