Re: Sound Control Button on dv6-2162NR

Hi Lickus1943,

I understand you are having issues with the sound button working on your HP Pavilion dv6-2162nr Entertainment Notebook. If you follow this document it gives troubleshooting audio problems with external speakers, headphones, and HDMI sound devices.

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01926155&lc=en&product=4125905&tmp_track_link=ot_search

I would also make sure all drivers are up to date. Here is a link to the HP Support Assistant that will help with that.

http://h18021.www1.hp.com/helpandsupport/hp-self-support.html

Hope it helps.

Thanks