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Thank you for replying,
I see that you have already tried to follow the steps suggested and unfortunately nothing has helped to resolve this issue. Don't worry as I have a few other steps which should help you resolve this issue.
Let's start off by uninstalling the audio drivers on your PC from device manager:
Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers.
Then check the box delete the software for this device.
Now restart the computer and then update the Bios, Chipset and Audio drivers on your PC from our HP support website using this link.
Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.
Refer this link to know how to use HP support assistant.
Once done, restart the computer and then check.
Please let me know if this resolves the issue, or if you require further assistance!
Eagerly waiting for your response!
that said, If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.