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All Notebook Audio posts

older | 1 | .... | 1704 | 1705 | (Page 1706) | 1707 | 1708 | .... | 1785 | newer

    0 0

     

    Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with microphone. I will be delighted to assist you here.

     

    The 3.5 mm port uses the current standard CTIA.

     

    If the video microphone, has only 3.5 mm jack, then I would suggest you to give it a try. 

     

    Let me know if it work's. :)


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    When I listen to music on Spotify or Youtube the computer distorts the music everytime the music builds up. When you listen to it, it sounds like either your ears a stuffed or you have the feeling that there is something wrong with your hearing. I think it has to do with the horrible B&O software. I can't even select my own drivers nor equalizers. And I've tried every option I had, of which there are little, and nothing helped. 


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  • 10/17/18--11:52: Re: Top speaker not working
  •  

    Install this and then reboot.

     

    https://ftp.hp.com/pub/softpaq/sp87001-87500/sp87430.exe

     

    REO


    0 0

    i have a brand new laptop..4RB19UA#ABA

    when a headphone is inserrted (i have done 4 of them)

    audio and video both cease ..youtube, netflix...you name it.

    have updated all drivers.

    this is the 2nd computer..i returned the other... because i thought it was defective.

    wedid factory reset...etc.

    any thoughts


    0 0

    i have a brand new laptop..4RB19UA#ABA

    when a headphone is inserrted (i have done 4 of them)

    audio and video both cease ..youtube, netflix...you name it.

    have updated all drivers.

    has nothing to do with the windows update that affected sound only.

    this is the 2nd computer..i returned the other... because i thought it was defective.

    4 differnet HP techs went through all the typical steps.

    we did factory reset...etc.

    any thoughts


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  • 10/17/18--13:10: internal mic
  • When I start the video camera and record a video the volume is very loud and disturbed. I reinstalled the drivers several times but nothing. Can someone help me?
    Thank you


    0 0

    ,

     

    Thanks for posting again in the HP community. It is a pleasure to have you back and I am delighted to assist you here. Fabulous description of the issue and great technical competence have been displayed. Kudos to you for that.

    • Did this occur after a recent power outage or surge?
    • Did it occur after a software or Windows update?
    • Did you check if stereo mix is enabled?

    For now, try these steps:

    Check if the headset is in mono mode or stereo mix mode b following directions from this link: https://www.youtube.com/watch?v=Bd3moKLV5sE (How to Get or Enable Stereo Mix on Windows 10)

     

    This is a youtube video and a third party link. So ignore the ads and don't click on anything else.

    Now check if the issue gets resolved after enabling stereo mix.

     

    If it continues or stereo mix is not enabled, then perform these steps:

    • Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers. Then check the box delete the software for this device.
    • Then restart the computer and update the bios, chipset and audio drivers from this link:http://hp.com/drivers and follow the onscreen instructions.
    • The stereo mix should be a part of this audio driver. package for both the earpieces to work.
    • If the issue continues, then the audio port is faulty as it is not working properly with multiple headsets.

    I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon. 

     

    Good luck and keep me posted about the developments. If this helps, please mark this as Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. :)

     

     

     


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    That probably due to Windows updates. Re-install driver should help. Please try

    (a) Download the following driver and save on your computer,

        https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88083.exe

    (b) Go to Device Manager, Sound to uninstall sound driver and reboot,
    (c) Right click downloaded file and select Run as administrator,
    (d) Reboot again.

    Regards.


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    Thank you very much for  the assistance, I have finally solved the issue. The driver is reinstalled and working.


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  • 10/17/18--18:48: Re: Top speaker not working
  • I installed the above, but it still does not work. Wonder if it is a hardware related issue ?

     

    I also tried to look around, may it be an issue related to the Bang and Olufsen speakers that are purportedly located near the speaker grill ? Sorry for being an internet doctor for audio issues.


    0 0

    Hi,

     

    Please Download and Run  as Administrator, then restart the notebook - this fix from microsoft as below mentioned below and it works.
    [edit]

     

    If issue still persist.

    Please feel free to contact HP :

     

     

    http://welcome.hp.com/country/w1/en/contact_us.html

     

     

     

    For Phone assistance

    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

     

     

    Chat Support

    https://support.hp.com/us-en/contact-hp

     

     

    If any of my posts help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

    If your problem is solved , please click the Accepted Solution button


    0 0

    Hi,

     

    Please Download fix from below mention link and Run  as Administrator, then restart the notebook - this fix is from Microsoft and it works.

    http://download.windowsupdate.com/c/msdownload/update/software/crup/2018/10/intcaudiobusremove_323cd...

     

    If issue still persist.

    Please feel free to contact HP :

     

     

    http://welcome.hp.com/country/w1/en/contact_us.html

     

     

     

    For Phone assistance

    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

     

     

    Chat Support

    https://support.hp.com/us-en/contact-hp

     

     

    If any of my posts help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

    If your problem is solved , please click the Accepted Solution button


    0 0
  • 10/17/18--22:35: Mute light not working
  • Hello,

     

    I recently got the upgrades of Windows 10 and I have a lot of issues with my audio ever since. First, no audio at all... The audio is working again, but the mute light (F6) is not working. The button itself works, the light is not. 

     

    Please help! 

     

     


    0 0
  • 10/17/18--23:45: The audio jack doesn't work.
  • Hello,

     

    The audio jack on my Pavilion 360x doesn't work?

     

    Are there certain settings I should try?

    - headphones work on other devices.

    - the equalizer is moving in the audiosetting

    - sound is on

     

    Please some help?

     

    Stijn

     

     


    0 0

    No Audio ..... it does not show up as an error msg.


    0 0

    Hi,

    Can you please provide the exact model or product number of the PC. Here is the link to HP support page showing how to find it:

    https://support.hp.com/us-en/document/c00033108

     

    You could also try uninstalling and reinstalling the graphics drivers from the PC.

    If you right-click on the speaker icon (while the TV is connected) in the lower right of desktop and click on "Open sound settings" see if the HDMI audio is set in output device.

     

    Hope it helps,

    David


    0 0
  • 10/18/18--10:01: Volume stuck on high 100%
  • Hello 

    I have an hp spectre laptop and the volume is stuck on high at 100% all the time when u press down it turns up by itself , I tried the drivers and everything but nothing works .

    Help plz 

    Thank you

     

     


    0 0

    Looks like some connectors didn;t make a good contact, i gues this is from the last time i clean the machine,

    Can i take a T/C ? And ty for help


    0 0

     

    I'm the Riddle_Decipher & I'm writing on behalf of my colleague , as the tech is out for the day, that said, I have reviewed your concern and the entire conversation, did some research and here's what I recommend:

     

    Thanks for taking the time to let the community know about the same, I believe reinstalling the audio drivers was one of the steps suggested and I'm glad it worked, 

    That said, please get back to us and let us know if you have any other queries or concerns as we'll be glad to help you with anything else as well.

     

    To simply say thanks for our efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

    Take care now and do have a fabulous week ahead.


    0 0

    Dear sir,

    Thank you very much for your thourough answer. However I have yet tried to update the drivers, but to no avail. I have all the updates installed. 

     

    Thanks again for your answer.

     

    Yours sincerly,

    Wessel Groenewegen


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